CharlotteRecruiter Since 2001
the smart solution for Charlotte jobs

Remote Credentialed Tax Professional

Company: Intuit
Location: Charlotte
Posted on: February 16, 2020

Job Description:

OverviewIf you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.Responsibilities

  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculationsCreate high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparationUtilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday languageApply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiriesDocument customer interactionsQualifications
  • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws
  • Must possess active PTIN (Preparer Tax Identification Number)
  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software
  • Professional Circular 230 judgement
  • Audit experience a plus (IRS and state tax authorities)
  • Proficient with technology; solid knowledge of computer operations and software
  • Must have (or be willing to obtain) a dedicated internet connection and landline phone
  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment with minimal supervision
  • Critical thinking, problem solving, and determination
  • Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst

Keywords: Intuit, Charlotte , Remote Credentialed Tax Professional, Other , Charlotte, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Company Truck Driver - Solo, Teams & Trainees
Description: CDL-A OTR TRUCK DRIVER JOBS Back Your Success With An Industry Leader Tyson Foods is announcing their largest pay increase ever for CDL-A professionals - up to 15 increase for experienced drivers Tyson (more...)
Company: Tyson Foods
Location: Huntersville
Posted on: 02/22/2020

CDL-A Flatbed Truck Driver
Description: CDL-A OTR FLATBED TRUCK DRIVER JOBSGet Flexible Home Time amp Earn More Like 1,200 Weekly Pay Roehl Transport is seeking experienced CDL-A OTR flatbed truck drivers to haul general commodities in (more...)
Company: Roehl Transport
Location: Spartanburg
Posted on: 02/22/2020

91B Light-Wheel Vehicle Mechanic
Description: As a Light-Wheel Vehicle Mechanic for the Army National Guard you'll ensure that anything that moves on wheels is ready to hit the road. In this role, you will primarily be responsible for supervising (more...)
Company: Army National Guard
Location: Spartanburg
Posted on: 02/22/2020


Personal Banker (Safe) 1 - Mint Hill
Description: Job Description br Important Note: If you are selected to move forward in the process, next steps for this job may include an on-line assessment and a video screen. Please make sure your profile includes (more...)
Company: Wells Fargo Bank
Location: Kannapolis
Posted on: 02/22/2020

Travel Nurse - OR RN - Spartanburg, SC
Description: Travel OR Registered Nurse RN Become part of the GHR Team and take your next travel nursing assignment with us We'll show you how we are A little different from the rest Explore the details of (more...)
Company: General Healthcare Resources - Travel Nursing
Location: Spartanburg
Posted on: 02/22/2020

CDL-A Flatbed Owner Operator Truck Driver- Same Day Pay
Description: CDL-A OTR OWNER OPERATOR TRUCK DRIVER JOBSGrow Your CDL-A Business With Flatbed, Step Deck amp Heavy Haul Routes At Bennett Motor Express, we know there s nothing more important than family. In fact, (more...)
Company: Bennett Motor Express
Location: Spartanburg
Posted on: 02/22/2020

Registered Nurse (RN) (New Center)
Description: Determined to Increase your work/life balance and home time, your ability to learn and advance, and your impact on other's lives We leave work at work. So should you Want to be a part of (more...)
Company: Octapharma Plasma, Inc.
Location: Spartanburg
Posted on: 02/22/2020

Company Truck Driver - Solo, Teams & Trainees
Description: CDL-A OTR TRUCK DRIVER JOBS Back Your Success With An Industry Leader Tyson Foods is announcing their largest pay increase ever for CDL-A professionals - up to 15 increase for experienced drivers Tyson (more...)
Company: Tyson Foods
Location: Kannapolis
Posted on: 02/22/2020

Plumber
Description: Get new leads and grow your business with Thumbtack . Thumbtack has been trusted by plumbers across the country to help grow their business. Customers come to Thumbtack to get all (more...)
Company: Thumbtack
Location: Huntersville
Posted on: 02/22/2020

Licensed Practical Nurse (LPN) - (New Center)
Description: Determined to Increase your work/life balance and home time, your ability to learn and advance, and your impact on other's lives We leave work at work. So should you As a critical part of (more...)
Company: Octapharma Plasma, Inc.
Location: Spartanburg
Posted on: 02/22/2020

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Charlotte RSS job feeds