Account Coordinator

Company: Sports Business Journal / Daily
Location: Charlotte
Posted on: January 17, 2020

Job Description:

This position is with Sports Business Journal (SBJ) in Charlotte, NC. -The primary responsibility of this role will be to achieve revenue targets through upselling and renewing for our exciting data-based new product, SportsAtlas, the first of its kind in the sports industry. The ideal candidate will develop long-term relationships with a portfolio of clients, connecting with C-level executives and key stakeholders. - Primary responsibilities: Renew and upsell existing accounts to achieve the highest revenue potential Be the primary point of contact and build long-term relationships with customers Hit account management milestones across the customer life cycle Match the product features to the various markets through written and oral communication Maintain detailed customer service records, including tracking and reporting of progress Provide feedback weekly to SportsAtlas team on product features Onboard new clients and provide strong customer service through email, phone, online presentations, screen-share and in-person meetings Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors through a deep understanding of client's business needs Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations Liaise between the customer and internal teams Contribute to a positive team environment - Requirements: 2+ years of successful sales or account management experience, preferably in sports or technology Bachelor's Degree in appropriate field of study or equivalent work experience Excellent verbal, writing, listening, negotiation and presentation skills An ability to understand data and to convey results Self-motivated and able to thrive in a results-driven environment Natural relationship builder with integrity, reliability and maturity Critical thinking and problem-solving skills Understanding of website development, marketing, measurement and analytics, content management, digital marketing and internet technology Excellent time and project management skills; You're always looking to improve inefficient processes Keen attention to detail and adherence to deadlines -

Keywords: Sports Business Journal / Daily, Charlotte , Account Coordinator, Other , Charlotte, North Carolina