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Application Spec/Team Lead - ServiceNow

Company: Carolinas HealthCare System
Location: Charlotte
Posted on: December 5, 2019

Job Description:

Application Spec/Team Lead - ServiceNow Date: Nov 22, 2019 Location: Charlotte, NC, US, 28204 Company: Atrium Health Job Req ID: ****** Position Number: ******** Employment Type: Full Time Shift: Day Shift Details: M-F, 1st Shift Standard Hours: 40.00 Department Name: IAS IT Service Management Location: CHS Corporate Operations Location Details: 801 S McDowell Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit ************************************ Job Summary Team lead resource with a mix of system administration/development skillsets, and experience coordinating development efforts in the ServiceNow environment. This position will also provide guidance to the system administrator for best practice approach, and should have experience documenting business requirements. Familiarity with following a standardized approach to software development (Agile as an example) is preferred. Provides technical expertise in the development, modification and implementation of software systems designed to support new or existing functionality. Responsible for all technical phases of projects and regularly leads entire projects that involve multiple departments and entities. Specifically this position will be coordinating and developing within the ServiceNow platform, to design, implement, and support the processes and tools used by the Information Services Department. Strong programming skills including Javascript, Rest API, Jelly, etc strongly desired, as well as working experience as a ServiceNow administrator/developer. Essential Functions Ability to. manage and coordinate development activity in the ServiceNow platform perform system administration on the platform meet with business stakeholders, advise and guide them to solutions aligned with the platform strategy and document detailed business requirements provide technical oversight in the development, modification and implementation of new functionality Evaluates existing policies and procedures; provides recommendations for improvements; develops and updates associated documentation; completes team assignments as required; seeks and shares performance improvement opportunities throughout the organization. Provides status reporting as requested. Mentors teammates by providing guidance, direction, challenging opportunities and constructive feedback necessary for teammate development. Provides input to and conducts teammate evaluations and counseling sessions. Physical Requirements Must be able to lift objects that weigh up to 35 pounds. Work environment is subject to high-level visibility through verbal and written communications with senior hospital management, associated project deadlines, personnel evaluation, and counseling. Must be available for on-call support on a regular basis. Due to project requirements, overtime will be required, as needed. Each employee has the responsibility to work in a safe manner. Education, Experience and Certifications High School Diploma or GED required. Formal training in a variety of Information Systems technology preferred. Healthcare Industry background is preferred. At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations. As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve. Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer Nearest Major Market: Charlotte Job Segment: Information Systems, Developer, Manager, Technology, Management

Keywords: Carolinas HealthCare System, Charlotte , Application Spec/Team Lead - ServiceNow, Other , Charlotte, North Carolina

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