Legal Operations Processor
Company: Wells Fargo
Location: Charlotte
Posted on: January 26, 2023
Job Description:
About this role: Wells Fargo is seeking a Legal Operations
Processor in the Legal Processing Summons and Subpoena's department
as part of Consumer and Small Business Banking Operations. Learn
more about the career areas and lines of business at . In this role
you will:
- Support various operational tasks relating to subpoenas, levies
and other legal documents representing Wells Fargo
- Seek ways to improve customer service experience and determine
proper course of action based on customer needs
- Perform moderately complex administrative, operational and
customer support tasks
- Negotiate with external customers to assure resolutions and
deadlines are met
- Provide training to less experienced Operational Legal
Specialists
- Receive direction from supervisor and escalate non-routine
questions
- Collaborate and consult with peers, colleagues and managers to
resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent
judgment while developing the knowledge to understand function,
policies, procedures, and compliance requirement Compensation:
- Starting rate $21.50 per hour Schedule:
- Monday-Friday 8:30am-5:00pm EST
- Frequent Opportunities for Overtime Training:
- You will receive in-depth on-the-job training, and coaching to
learn about Wells Fargo banking products, procedures, and
services.
- Initial training will be for 12 weeks. Training hours are 8:30
a.m. - 5:00 p.m. Monday - Friday. You are required to attend the
full duration of this paid 12 weeks of training.
- We're open from Monday - Friday, 7:30am-5:00pm (EST). Your
regular work schedule will be based on business need and will
occasionally include working at least one weekend day. Required
Qualifications:
- 2+ years of Legal Operations experience, or equivalent
demonstrated through one or a combination of the following: work
experience, training, military experience, education Desired
Qualifications:
- Ability to execute in a fast paced, high demand, environment
while balancing multiple priorities
- Ability to make timely and independent judgment decisions while
working in a fast-paced and results-driven environment
- Ability to identify potential operational issues and legal
risks
- Experience Banking industry experience
- Experience Legal order processing experience
- Ability to achieve high production and quality standards
- Ability to read and interpret legal documents Job Expectations:
- This position will be a Hybrid, you'll work every other week on
site at: 1525 W W T Harris Blvd, CHARLOTTE, NC 28262. We Value
Diversity At Wells Fargo, we believe in diversity, equity and
inclusion in the workplace; accordingly, we welcome applications
for employment from all qualified candidates, regardless of race,
color, gender, national origin, religion, age, sexual orientation,
gender identity, gender expression, genetic information,
individuals with disabilities, pregnancy, marital status, status as
a protected veteran or any other status protected by applicable
law. Employees support our focus on building strong customer
relationships balanced with a strong risk mitigating and
compliance-driven culture which firmly establishes those
disciplines as critical to the success of our customers and
company. They are accountable for execution of all applicable risk
programs (Credit, Market, Financial Crimes, Operational, Regulatory
Compliance), which includes effectively following and adhering to
applicable Wells Fargo policies and procedures, appropriately
fulfilling risk and compliance obligations, timely and effective
escalation and remediation of issues, and making sound risk
decisions. There is emphasis on proactive monitoring, governance,
risk identification and escalation, as well as making sound risk
decisions commensurate with the business unit's risk appetite and
all risk and compliance program requirements. Candidates applying
to job openings posted in US: All qualified applicants will receive
consideration for employment without regard to race, color,
religion, age, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran. Candidates
applying to job openings posted in Canada: Applications for
employment are encouraged from all qualified candidates, including
women, persons with disabilities, aboriginal peoples and visible
minorities. Accommodation for applicants with disabilities is
available upon request in connection with the recruitment
process.
Keywords: Wells Fargo, Charlotte , Legal Operations Processor, Legal , Charlotte, North Carolina
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