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Technical Service Specialist 1

Company: Kforce Technology Staffing
Location: Charlotte
Posted on: October 13, 2019

Job Description:

RESPONSIBILITIES:Kforce has a client in search of a Technical Service Specialist 1 in Charlotte North Carolina (NC).Essential Functions:* Following established guidelines, responds to telephone inquiries concerning support, processing or request procedures, systems status and network connectivity* Documents and may resolve basic problems regarding business applications and hardware and software* Records inquiries, repair and service requests, resolves or directs request to appropriate technical area or vendor, tracks status and follows up to ensure client satisfaction* Escalates to senior staff when solution is unclear* Reports problems with proceduresREQUIREMENTS:* 6+ months of IT experience* To be considered for this position, candidates must have experience in a similar role or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listedKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. - provided by Dice

Keywords: Kforce Technology Staffing, Charlotte , Technical Service Specialist 1, IT / Software / Systems , Charlotte, North Carolina

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