Business Control Manager - Technology Risk & Regulatory Lead - Supporting EET
Company: Bank of America
Location: Charlotte
Posted on: April 1, 2026
|
|
|
Job Description:
Job Description: At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. We do this by driving Responsible Growth and
delivering for our clients, teammates, communities and shareholders
every day. Being a Great Place to Work is core to how we drive
Responsible Growth. This includes our commitment to being an
inclusive workplace, attracting and developing exceptional talent,
supporting our teammates’ physical, emotional, and financial
wellness, recognizing and rewarding performance, and how we make an
impact in the communities we serve. Bank of America is committed to
an in-office culture with specific requirements for office-based
attendance and which allows for an appropriate level of flexibility
for our teammates and businesses based on role-specific
considerations. At Bank of America, you can build a successful
career with opportunities to learn, grow, and make an impact. Join
us! This job is responsible for leading and executing on internal
control discipline and operational excellence within a Line of
Business (LOB) or Enterprise Control Function (ECF). Key
responsibilities include executing LOB or ECF processes and tools
to drive adherence to enterprise-wide standards. Job expectations
include supporting the implementation of quality assurance and
quality control processes within the LOB or ECF through ongoing
monitoring and testing of controls, identifying issues and control
improvements for remediation, and building out actions plans and
milestones. Global Technology Risk & Regulatory Management is
seeking a leader who will drive Risk Management activities in
support of a technology division, who is motivated, passionate,
thrives in a fast-paced culture, balances priorities, drives
delivery, flawless execution, and enjoys team successes. This role
provides an opportunity to work with peers across CIO teams within
Global Technology, as well as exposure to technology senior
leaders. The Technology Risk & Regulatory Lead candidate would lead
a risk portfolio for designated Technology Executives by partnering
with leadership and their teams to apply subject matter expertise
to support a culture of risk identification, escalation and timely
mitigation of compliance and operational risks. Candidate will be
responsible to ensure they can solve problems analytically by
applying a mixture of risk and technology expertise to perform
impact assessments, identify root causes in support of the
technology control activities, and drive risk reduction for their
portfolio. They will be responsible to monitor the health of issues
through their lifecycle, including action plan development and
validation through approval reviews for their designated portfolio.
The role requires strong communication and leadership skills
including the abiity to engage effectively with senior internal and
external constituents and stakeholders. Further the candidate must
have the ability to drive collaboration with teammates across
organizations (Technology, Operations, Audit, GCOR, GIS etc.) and
with the management team to identify opportunities to improve
control and reduce risk. The candidate will drive and/or support a
variety of functions/routines to support a robust and sustainable
risk culture across the technology team including adherence to
enterprise-wide standards including but not limited to: CIO Key
Risk Reviews (KRR), Issue Management routines, Risk Framework
support, Quality Assurance support, Technology Risk Assessments and
Exam Engagement support. Responsibilities: Leads the assessment of
the design and effectiveness of the risk and control environment to
support Client Operational Services and ensure adherence to
enterprise-wide standards Performs monitoring and testing of
controls, identifying issues and control improvements for
remediation Leads the implementation of optimized controls and
enhanced Quality Assurance (QA) practices to support business
continuity efforts Manages the performance and productivity of team
members that conduct quality inspection reviews Ensures timely
execution of QA activities including control execution, case
management, and results reporting Manages and reviews all
operations front line unit responses for regulatory exams, internal
audits, and other monitoring and inspection reviews Ensures
accuracy of data and that relevant information is captured for
inspection metrics to support governance for dashboard reporting
Required Qualifications: 5 years of internal control, regulatory,
audit, risk, compliance or relevant work experience within a
financial services or technology organization 3 years of
professional domain expertise in a technical discipline, such as
data management, artificial intelligence and/or information
security Communicates complex technical subject matter into clear,
concise language suited for various audiences ranging from
executives to junior analysts; strong writing/communication skills
to convey outcomes to stakeholders Can "connect the dots" to
demonstrate ability to identify and perform thematic analysis
Demonstrated increasing levels of accountability and ownership
Demonstrated ability to operate as a change ambassador by
advocating across diverse stakeholders groups Strong relationship
management and collaboration skills with the ability to influence
and motivate teams, stakeholders and peers to build consensus and
solve problems Comfortable with ambiguous situations capable of
analyzing, simplifying and collaborating to solve complex problems
Strategic thinker, self-starter, organized, versatile, and capable
of performing work with minimal management oversight Detail
oriented with an ability to review documentation for accuracy and
report on the status of risk reviews Ability to coordinate and
drive execution of priorities and meet deadlines to adhere with
policies and standards Understand complex issues and drives timely
decisions, knowing when to engage others for additional input, and
when to act independently Excellent facilitation and presentation ?
Desired Qualifications: Bachelor's and/or Master’s degree and/or
relevant work experience Cybersecurity related, CISSP, CRISC, CISA,
CISM certification or similar Prior operational risk or compliance
experience in the technology arena Detailed, bank-specific risk
management and governance experience Ability to work with technical
and non-technical business owners Skills: Controls Management Oral
Communications Risk Management Stakeholder Management Strategy
Planning and Development Continuous Improvement Drives Engagement
Influence Strategic Thinking Talent Development Data and Trend
Analysis Decision Making Monitoring, Surveillance, and Testing
Problem Solving Quality Assurance Shift: 1st shift (United States
of America) Hours Per Week: 40
Keywords: Bank of America, Charlotte , Business Control Manager - Technology Risk & Regulatory Lead - Supporting EET, IT / Software / Systems , Charlotte, North Carolina
