Commercial Loan Product Manager
Company: First Horizon
Location: Charlotte
Posted on: March 31, 2026
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Job Description:
Location: Onsite in Memphis, TN, Nashville, TN, Charlotte, NC,
Raleigh, NC, Miami, FL, Birmingham, AL, New Orleans, LA, Baton
Rouge, LA, Lafayette, LA, or Houston, TX Summary: The Loan Product
Manager is responsible for end-to-end management of the bank’s loan
product portfolio, ensuring alignment with corporate strategies and
objectives. This strategic role leads the development,
implementation, ongoing enhancement, and performance analysis of
loan products and related systems, focusing on driving growth,
maximizing client satisfaction, and maintaining operational
excellence. The manager collaborates extensively across teams and
participates in merger-related activities including mapping,
conversion, staff enablement, and client communications. Key
Responsibilities: Lead the ideation, design, and launch of new loan
products or existing loan product enhancements, ensuring
competitiveness and compliance with market, regulatory, and
internal standards. Partner with Marketing and Sales to develop
positioning, value propositions, and go-to-market strategies.
Oversee the full lifecycle of loan products, including market
trends, internal performance, risk assessment, pricing,
profitability, operational setup, and ongoing review. Serve as
subject matter expert on product-focused initiatives and
cross-functional projects impacting platforms, processes, or
systems. Facilitate coordination with Operations, Legal,
Compliance, Credit, Information Technology, Risk, Training, and
other teams to deliver product solutions that meet bank and client
needs. Participate in merger and acquisition activities, including
mapping and aligning loan products, driving operational
conversions, training associates, and supporting change
communications for clients. Develop and deliver training to
associates on product features, benefits, updates, and sales
campaigns. Respond to ad-hoc requests, investigations, and resolve
service or quality issues related to loan products. Required
Qualifications: Bachelor’s degree from a four-year college or
university, OR a combination of education and relevant experience.
3-5 years of experience in loan product management, banking, or a
similar financial services role. Strong understanding of product
management, lending operations, banking technology, process
optimization, and regulatory considerations. Demonstrated track
record of managing complex projects and cross-functional teams.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word,
Outlook); experience with reporting/dashboarding tools (e.g.,
Tableau, Power BI) is a plus. About Us First Horizon Corporation is
a leading regional financial services company, dedicated to helping
our clients, communities and associates unlock their full potential
with capital and counsel. Headquartered in Memphis, TN, the banking
subsidiary First Horizon Bank operates in 12 states across the
southern U.S. The Company and its subsidiaries offer commercial,
private banking, consumer, small business, wealth and trust
management, retail brokerage, capital markets, fixed income, and
mortgage banking services. First Horizon has been recognized as one
of the nations best employers by Fortune and Forbes magazines and a
Top 10 Most Reputable U.S. Bank. Benefit Highlights • Medical with
wellness incentives, dental, and vision • HSA with company match •
Maternity and parental leave • Tuition reimbursement • Mentor
program • 401(k) with 6% match • More
FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Keywords: First Horizon, Charlotte , Commercial Loan Product Manager, IT / Software / Systems , Charlotte, North Carolina
