Coupa Functional Lead

Company: SMBC Group
Location: Charlotte
Posted on: January 8, 2026

Job Description:

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. Role Description Seeking Coupa Functional Lead support to help with key initiatives on the Coupa platform due to rapid growth in legal entities. Having a solid Procure-to-Pay awareness, a key competency of the role will be the ability to develop a thorough understanding of our business needs and translate them into application and operational requirements. The individual will then call upon his/her functional and technical knowledge of Procure-to-Pay (Coupa, Ariba Oracle Procurement or Ivalua) to deliver application design, module configuration/setup, user acceptance testing, and end-user training. The scope of the role supports financial business users in North America and EMEA locations. Responsibilities Provide functional design, advisory and configuration support for key strategy and design elements for Coupa Procure-to-Pay, Contract Lifecycle Management, Sourcing and Coupa Risk Assess and other in-scope modules for North America and EMEA. Participate in Coupa Procure-to-Pay projects involving configuration, implementation, testing and user training. Provide day-to-day administrative support of the Coupa Procure-to-Pay environment including applying periodic patches, reporting requirements, ad-hoc requests from business and production system support. Work closely with ERP development teams in the creation, validation and maintenance of user interfaces and functional/non-functional requirements. Maintain a configuration document of all Coupa-related changes. Liaise across IT domains to deliver Coupa Procure-to-Pay functionality, including but not limited to infrastructure engineering, database, security and operations support. Support Data Mapping/Integration design efforts, creating specifications for building of ERP integrations with Coupa environment. Continuously review opportunities for improvement in how the Coupa platform is leveraged while bringing best practices to the forefront. Ensure that proposed solutions comply with the companys technology direction as well as change management and security policies. Facilitate creation of and document user test cases, assist in development of test scripts for automated testing purposes. Support the change management process for all Coupa SMBC-requested change requests Must be available for support off hours and weekends to maintain schedule, resolve issues, support user testing, etc. Qualifications and Skills Demonstrated hands on technical understanding of Procure-to-Pay (Coupa (preferred), Ariba Oracle Procurement or Ivalua) Ability to clearly describe end-to-end business processes and the key integration points, work cross-functionally across different business processes within an organization, and knowledge of challenges faced by implementation teams. University Degree, preferably in a field related to computer science/software engineering or finance/accounting Excellent communication skills with the ability to drive consensus and absorb and present complex ideas in a succinct and accurate manner. Minimum 3 years of experience in Procure-to-Pay Experience in finance and accounting industry a plus Should have strong English communication and writing skills Strong analytical, written, and verbal communication skills Ability to work independently and as part of a team Excellent troubleshooting and problem-solving abilities Must be willing to work in an energetic, fast paced and team-oriented development environment Ability to manage multiple priorities effectively is a necessity Functional level support and leadership in identifying and implementing new Procure-to-Pay modules SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required. SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law.

Keywords: SMBC Group, Charlotte , Coupa Functional Lead, IT / Software / Systems , Charlotte, North Carolina