API Technical Analyst
Company: CYNET SYSTEMS
Location: Charlotte
Posted on: March 20, 2023
Job Description:
Job Description:
- Operational prod support skills supporting channels
(web/mobile/contact center/IVR).
- Some experience in planning and execution of running channels
from alternate data centers.
- Understanding of channel technologies (web/ui/api) and channel
architecture (T1/T2 /Tier 3 layers.. how they work etc).
Knowledge/Skills:
- Some exposure to infrastructure components like Load
balancers/API gateway/CDN.. Akamai for traffic
distribution).
- Monitoring tools (Client/Dynatrace).. dont have to be expert,
bus should have exposure.
- Knowledge of web servers, Kubernetes (cloud openshift if
possible).
- Some AWS if possible.
- Writing test cases on how to test channels/components out of
alternate sites (testing / success criteria/ connectivity from
alternate site to primary site.. call it leak).
- Assist me with Planning and execution of test cases until PT
date.
- Will need him at times to work a few hours on weekends since we
will execute the throttle traffic to channels during Weekend.
Keywords: CYNET SYSTEMS, Charlotte , API Technical Analyst, IT / Software / Systems , Charlotte, North Carolina
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