Posted on: January 16, 2022
Deploy the release of new technologies as well as design, install,
configure, maintain and perform system integration testing of
PC/server operating systems, related utilities and hardware.
Administer applications supporting all Charter divisions.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and
enhance the customer experience
Diagnose hardware and software problems and replaces defective
Perform data backups and disaster recovery operations.
Responsible for troubleshooting server problems as reported by
Research, evaluate and recommend software and hardware
Support Web access and electronic messaging services and maintains
a secure systems environment.
Provide new hardware specifications to users based on application
needs and anticipated growth; installs new servers and maintains
the server infrastructure.
Define procedures for monitoring and evaluates, diagnoses and
establishes work plans to resolve system issues.
Perform troubleshooting for complex hardware, software and network
Works on multiple projects as a project team member.
Support media management through internal methods and procedures or
through offsite storage and retrieval services.
Develop and promote standard operating procedures.
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Must be proficient in MS Office
Excellent communication skills and the ability to work well with
all levels of business users in a professional manner
Ability to lift 40 lbs
Ability to sit and stand for extended periods of time
Ability to perform after hours tasks
Increased knowledge and ability to make decisions around service
ticket requests utilizing software such as Remedy
Intermediate level knowledge of system administration tasks and
ability to perform more advanced research and recommend approaches
BA/BS in Information Technology, Computer Science, or related field
or equivalent work experience
Related Work Experience
4 years of IT work experience
2 years of system related experience
IDB379 296558 296558BR
Keywords: SPECTRUM, Charlotte , System Administrator, IT / Software / Systems , Charlotte, North Carolina
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