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System Administrator

Location: Charlotte
Posted on: January 16, 2022

Job Description:

Deploy the release of new technologies as well as design, install, configure, maintain and perform system integration testing of PC/server operating systems, related utilities and hardware. Administer applications supporting all Charter divisions.

Actively and consistently supports all efforts to simplify and enhance the customer experience

Diagnose hardware and software problems and replaces defective components.

Perform data backups and disaster recovery operations.

Responsible for troubleshooting server problems as reported by users.

Research, evaluate and recommend software and hardware products.

Support Web access and electronic messaging services and maintains a secure systems environment.

Provide new hardware specifications to users based on application needs and anticipated growth; installs new servers and maintains the server infrastructure.

Define procedures for monitoring and evaluates, diagnoses and establishes work plans to resolve system issues.

Perform troubleshooting for complex hardware, software and network problems.

Works on multiple projects as a project team member.

Support media management through internal methods and procedures or through offsite storage and retrieval services.

Develop and promote standard operating procedures.

Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Must be proficient in MS Office
Excellent communication skills and the ability to work well with all levels of business users in a professional manner
Ability to lift 40 lbs
Ability to sit and stand for extended periods of time
Ability to perform after hours tasks
Increased knowledge and ability to make decisions around service ticket requests utilizing software such as Remedy
Intermediate level knowledge of system administration tasks and ability to perform more advanced research and recommend approaches for resolution

BA/BS in Information Technology, Computer Science, or related field or equivalent work experience

Related Work Experience
4 years of IT work experience
2 years of system related experience

Office environment

IDB379 296558 296558BR

Keywords: SPECTRUM, Charlotte , System Administrator, IT / Software / Systems , Charlotte, North Carolina

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