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Technical Sales Engineer- Manufacturing in Charlotte, NC US at Apex Systems

Company: Apex Systems Inc.
Location: Charlotte
Posted on: February 25, 2021

Job Description:

Technical Sales Engineer- Manufacturing in Charlotte, NC US at Apex Systems Compensation: Base Salary--+ commission + monthly car allowance and travel expenses. Locations:--Central TN region or--Central VA region (Must live and travel to client sites within one of the regions listed) Top Requirements:

  • 3+ years of experience working in manufacturing environment - Understanding the manufacturing process from a technical standpoint and how to best utilize the machines.
  • Intermediate to advanced knowledge of CNC machine technology and applications with previous experience in a manufacturing environment
  • Need strong written and verbal communication skills! As a Technical Sales Engineer, you will be responsible for participating in the post Capital Equipment sales process by providing technical information required to maximize productivity of machine tool users. Work with Capital Sales, Service, Applications, Contract Administration and Management to provide accountability and follow-up for our customers. You will be the customer advocate and main point of contact throughout the entire post Capital Sales process. Other duties include, but are not limited to:
    • Responsible for supporting a specific geographical selling area and supporting a broad base of customers.
    • Act as the customer's advocate and champion for all post machine installation opportunities.
    • Developing customer relationships to ensure all needs are met from pre to post sales by actively reviewing processes and reporting through Salesforce.
    • Act as the central knowledge base for machine accessories, work holding, and tooling to recommend solutions and assist in integration planning post-sale.
    • Responding to customer inputs, product requests. Generate sales quotes and present to the customer.
    • Maintain involvement with customers after the capital equipment delivery process is complete.
    • Perform demonstrations and other customer related projects to meet deadlines and budgets.
    • Possess and maintain an in-depth knowledge of machine tool industry and product lines represented by the company.
    • Demonstrate the ability to generate sales revenue within territory.
    • Participate in meetings, seminars, and training sessions to stay apprised of new technology enhancements.
    • Act on and resolve customer issues promptly and professionally.
    • Must have a high degree of integrity and professionalism that gains the trust and confidence of customers, sales staff, and colleagues.
    • Propose optimizing solutions through proposals and follows projects through the sales cycle. Roles and Responsibilities Documents the status and activities for installed machines using Salesforce with all customer visits.
      • Perform New Order Checklist with the Capital Salesman after the order is received at the customer's facility
      • Perform the pre-installation checklist reporting through Salesforce.
      • Onsite support of machine deliveries at the customer's facility.
      • Perform install ready checklist reporting through Salesforce.
      • Perform 30 day follow up checklist reporting through Salesforce.
      • Perform 60 day follow up checklist reporting through Salesforce.
      • Be the one source point of contact throughout the installation process of the Machine Tool to communicate to other departments or team members should any issues arise. Service, Parts, Applications and Contract Administrations. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystemsinc.com or 844-463-6178. Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com (Do not submit resumes or solicit consultants to this email address) or 844-463-6178. Join our Talent Network!

Keywords: Apex Systems Inc., Charlotte , Technical Sales Engineer- Manufacturing in Charlotte, NC US at Apex Systems, IT / Software / Systems , Charlotte, North Carolina

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