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Web Content Publisher

Company: Citizens Bank
Location: Charlotte
Posted on: September 16, 2020

Job Description:

Description Web Content Publisher The Web Content Publisher is part of the Website Strategy Team supporting content activation through our content management platforms that include primarily Open Text Team Site and also Adobe Target. This position is responsible for executing customer facing content while adhering to strict brand standards and digital design guidelines. This role will not only flawlessly execute work that is ready, but they also will work together with cross functional teams to solution where needed and strive to continually optimize efficiency. The Website Strategy Team plays a vital role for the organization, as our .COM site is the storefront for all the Bank's products and services, so there is tremendous opportunity to make a valuable and visible contribution. The Web Content Publisher will collaborate as necessary with other members of the Digital team, maintaining a consistent and streamlined activation workflow from concept to production. This is a large team where roles can shift based on needs and priorities, which presents an opportunity for highly organized team members with web experience to quickly expand their skill set and also cross train. The team has an Agile mindset and is dynamic, entrepreneurial, and passionate. We are seeking someone with creativity, digital-DNA and ambition. Responsibilities Execute content directly in the CMS platform Adhere to defined site best practices, as well as component and design system guidelines to protect against technical debt Cross train not only at the product level, but also by function to ensure team can flex as needed Provide platform capabilities expertise for non-technical partners to help execute on ideas Work across multiple business and technical teams to see production requirements through to completion Be part of teams that work to effectively summarize problems and opportunities, coordinate and present solutions and see them through to completion Ability to leverage basic coding knowledge to assist with troubleshooting Qualifications Qualifications Education Bachelor's degree required 1 to 3 years in website content management roles Experience with content management practices - planning, execution, rapid publishing, testingQA, and reporting Experience working with OpenText TeamSite, Adobe Experience Manager or Adobe Target Working knowledge of Microsoft Office software applications (Word, Excel, PowerPoint, Outlook) Experience working in JIRA software a plus Strong interpersonal, verbal and written communication skills Creative, analytical and with a strong attention to detail and quality assurance mindset Ability to take initiative and work on competing priorities in a fast paced environment Ability to work well independently and in an Agile based team environment LI-Sourcer8 Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth. Equal Employment Opportunity It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancychildbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state andor local laws. Equal Employment and Opportunity EmployerDisabledVeteran Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.

Keywords: Citizens Bank, Charlotte , Web Content Publisher, IT / Software / Systems , Charlotte, North Carolina

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