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Sr Scrum Master

Company: Addon Technologies Inc.
Location: Charlotte
Posted on: March 28, 2020

Job Description:

Title Senior Scrum Master Location Charlotte NC Duration 6 Months Description Sr. Scrum Master will be responsible for the Salesforce Service Cloud teams for contact center roll-out of the application. The ideal candidate will be technical and have experience being a scrum master for Salesforce workteams. Providing all support to the team using a servant leadership style whenever possible, and leading by example Guiding the team on how to get the most out of self-organization Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving. Facilitating getting the work done without coercion, assigning, or dictating the work. Facilitating discussion, decision making, and conflict resolution Assisting with internal and external communication, improving transparency, and radiating information Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog. Must Have Experience in Technical and have experience being a scrum master for Salesforce workteams.

Keywords: Addon Technologies Inc., Charlotte , Sr Scrum Master, IT / Software / Systems , Charlotte, North Carolina

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