Workday Payroll Senior Analyst

Company: Alight Solutions
Location: Charlotte
Posted on: January 15, 2019

Job Description:

Our story starts with a simple universal truth: Every business is a people business. Our people are our greatest assets at Alight Solutions because People Matter! We strive for Excellence Every Day by collaborating with our clients and colleagues. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Alight has 25 years of industry experience. Our success is fueled by the expertise of our people, and the strength of our proprietary and partner technology. Come join the leading technology-enabled HR and benefits service provider. Be Real with Alight and help us reimagine how people and organizations thrive.

The Senior Analyst supports the ongoing delivery for payroll on Workday clients. This role is accountable for payroll operational leadership, project implementation management, client relationship management, and people management. Role is also responsible for providing functional leadership and guidance on best practices. This position involves heavy client interaction, client consulting, and internal team interaction across multiple domains. The Senior Analyst will have consideration and understanding for up/down stream processes & impacts on other domains/third parties. The senior analyst will have the ability to identify and resolve complex issues and incidents as well as identify root cause & trends relating to the issues. The senior analyst should have a deep knowledge of payroll subject matter, process and proficient technical knowledge. The senior analyst should have a good understanding of the overall service delivery model while also having some knowledge of project management and the system life cycle.

As a WORKDAY PAYROLL SENIOR ANALYST, a typical day to include the following:

* Perform payroll Quality Assurance activities

* Calculate and enter payroll payment or deduction data into the payroll system

* Monitor inbound interfaces and resolve any edit errors

* Load excel files and ensure all data is loaded

* Submit funding requests

* Supports stop payments, reissues, reversals and other adjustments

* Support overpayment calculation and administration

* Perform wage and data QA

* Manage YE processing and W2 generation

* Provides input to planning of work activities related to the Payroll domain within the overall implementation

* Manages execution of project plan and deliverables for the Payroll domain

* Provides input to requirements calendar

* Accountable for the development/completion of Process Requirements Documents (PRD's)

* Plans, schedules, and leads preparation for process requirements sessions

* Holds the process expertise across applications

* Lead facilitator for PRD discussions with assist from Workday implementation partner and team Business Analysts (BA's)

* Accountable for the development/completion of Internal Acceptance User Acceptance Testing (IAT/UAT) test scenarios and scripts (supported by the Payroll Implementation Test Lead)

* Participates in testing during IAT/UAT as needed

* Accountable for the development/completion of SOP's/Process Flows, including integrated process flows cross domain as needed

* Owns staffing management of team, including training plans and onboarding of all team members

* Owns and runs domain aligned status update meetings internally and with client ( as applicable)

* Primary escalation point between Operations and IT/PMO on risks/issues/solution needs

* Coordinates team members, drives action items to resolution, ensures updates to change log for domain occur, participates in issue/solution log discussions

* Prepares for and participates in Workday training

* Ensures ongoing delivery colleagues have been hired according to the deal model, on-boarded and operations infrastructure is established for live date

* Plans, coordinates, and supports the integration of India colleagues into the overall implementation project (as applicable)

* Consult/collaborate with internal/external stakeholders to ensure alignment on priorities and ensure adoption of service delivery model

* Escalates, assess, and/or mitigates (when required) risk/opportunities, including contract compliance, performance/delivery, adherence to Best Practices, standardized procedures & documentation, budget deviations

Requirements:

* HRMS/Payroll implementation experience required, Workday experience a plus

* 3-5 years professional experience in HR administration, Payroll or related process area

* 2 to 5 years people management experience, especially at a leveraged-contributor level desired

* Experience in project/implementation work and familiar with Project Management processes

* Experience with PeopleSoft, SAP, other HCM required. Workday experience a plus

* Ability to work under tight deadlines managing multiple tasks

* Proven demonstration of problem solving/analysis skills to solve various stakeholder issues or process changes

* Demonstrated ability to operate independently with direction from senior management

* Ability to identify process improvement areas

* Ability to refine processing procedures based on big picture: and best practice understanding

* Understanding of other in scope related service areas desired (e.g. compensation)

* Ability to navigate and learn multiple systems

* Demonstrated ability to write client business requirement documents

* Ability to gain knowledge of client policies and procedures and ability to provide advice and counsel

* Ability to understand and analyze the impact of changing priorities and balance resources appropriately

* Deep Payroll, tax and accounting functional and operational knowledge required

* Proven ability in partnering with business leadership in the creation and achievement of communication strategies and the ability to communicate effectively with different levels of management and influence multiple stakeholder groups

* Proven ability to work effectively with business sponsors to gain necessary resources and support in a highly matrix organizational structure

* Client consulting and coaching experience using highly developed interpersonal, influence, and relationship skills

* Experience in leveraging a Systems Development Life Cycle framework to project work

* Travel: 10%

Education:

* Undergraduate Degree (BA, BBA, BS in Business), or equivalent degree or work experience required

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.

Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides

Keywords: Alight Solutions, Charlotte , Workday Payroll Senior Analyst, Human Resources , Charlotte, North Carolina