OYO Business Engagement & Partnership Development Coordinator

Company: City of Charlotte
Location: Charlotte
Posted on: April 1, 2026

Job Description:

Date Opened: Monday, March 23, 2026 12:00 AM Close Date: Friday, April 03, 2026 12:00 AM Department: Special Initiatives Department Salary: $65,196.00 - $81,495.00 Commensurate with Experience Welcome to the City of Charlotte Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents. Our guiding principles include: Attracting and retaining a skilled and diverse workforce Valuing teamwork, openness, accountability, productivity, and employee development Providing all customers with courteous, responsive, accessible, and seamless quality services Taking initiative to identify, analyze, and solve problems Collaborating with stakeholders to make informed decisions SUMMARY The City of Charlotte’s Office of Youth Opportunities (OYO) is seeking a Business Engagement & Partnership Development Coordinator to lead employer relationship development, business recruitment, and strategic outreach efforts in support of youth employment and career pathway initiatives. This position serves as a primary liaison between the Office of Youth Opportunities, regional employers, industry partners, and community stakeholders, strengthening business participation across OYO programs and expanding access to paid, meaningful work-based learning opportunities for Charlotte’s youth and young adults. The role plays a key part in advancing equitable workforce pathways and long-term economic mobility for youth. Major Duties and Responsibilities : Business Development & Employer Engagement Lead employer recruitment, communication, and engagement strategies to identify, onboard, and retain business partners participating in OYO youth employment and internship initiatives. Cultivate and manage relationships with regional businesses, industry partners, chambers, and professional associations to expand high-quality work-based learning opportunities across OYO programs. Articulate and align employer value propositions, including workforce development, early talent access, and corporate social responsibility, with OYO program goals and priority industries. Guide prospective employers through application, contracting, compliance, and participation requirements, ensuring a smooth and consistent partner experience. Track employer pipelines, engagement activity, and participation outcomes using CRM and data systems to support informed decision-making and continuous improvement. Community Partnerships & Network Building Build and sustain collaborative relationships with community organizations, schools, workforce partners, and internal City departments to strengthen youth employment and career pathways. Coordinate outreach and engagement efforts across partners to ensure consistent messaging and aligned recruitment strategies. Represent OYO at meetings, events, conferences, and industry convenings to advance program visibility and partnerships. Identify emerging workforce trends and employer needs to inform recruitment strategy, partnership development, and program design. Support partner-facing events, orientations, and convenings that strengthen employer and community engagement. Business Recruitment & Outreach Plan and execute targeted employer recruitment and engagement campaigns across digital, web, email, social media, and in-person channels to attract, onboard, and retain business partners for OYO youth employment and internship programs. Develop strategic messaging and outreach materials tailored to employers, industry partners, chambers, professional associations, and community stakeholders, while also supporting student, parent, and school-facing communications as needed. Analyze recruitment and outreach performance data (including employer leads, conversion rates, and engagement trends) and recommend data-informed strategies to strengthen business participation, improve partner retention, and expand employer pipelines. Support the development and implementation of annual employer recruitment and enrollment strategies designed to meet or exceed OYO program participation targets and align with priority industries and workforce needs. Program Operations & Administrative Support Support youth and employer application, interview, and selection processes using digital platforms and data systems. Maintain accurate records, participation data, and documentation to support program compliance, reporting, and evaluation. Assist with program assessment efforts through surveys, feedback collection, and performance tracking. Provide operational and administrative support to OYO program staff and the MYEP Manager as needed. Support program events and activities, including occasional evening and weekend work during peak program periods. Knowledge, Skills & Abilities : Demonstrated experience engaging employers, partners, and diverse stakeholders in a workforce development, community engagement, or youth-serving environment. Strong written and verbal communication skills, including presentation and facilitation. Ability to build trust-based relationships and manage external partnerships. Experience developing strategic outreach materials and campaigns aligned to recruitment goals. Strong analytical, organizational, and time-management skills with the ability to manage multiple priorities. Proficiency with Microsoft Office and database/CRM systems. Sound judgment, problem-solving skills, and the ability to work independently and collaboratively. Access to reliable transportation for off-site meetings and events. Technical Skills & Systems Proficiency Proficiency with CRM and database systems for managing employer pipelines, tracking engagement activity, and documenting partnership outcomes. Strong working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) for data tracking, reporting, and presentations. Experience using digital communication and outreach tools, including email marketing platforms, web content management systems, and social media platforms (e.g., LinkedIn, Instagram). Ability to analyze and interpret recruitment, outreach, and engagement data to inform strategy and improve business participation and retention. Familiarity with virtual meeting and collaboration platforms (e.g., Microsoft Teams, Zoom). Experience supporting online applications, intake, or interview platforms (e.g., Spark Hire or similar). Ability to quickly learn and navigate internal data, financial, and workflow systems in a public-sector environment. Preferred Qualifications : Experience in business engagement, partnership development, employer relations, or account management within a public-sector, nonprofit, or workforce development setting. Demonstrated success building and maintaining long-term external relationships with employers, industry partners, or community-based organizations. Experience supporting or managing recruitment pipelines, partnership portfolios, or stakeholder engagement strategies. Familiarity with workforce development, internships, early talent pipelines, or corporate social responsibility initiatives. Experience coordinating outreach or engagement efforts across multiple stakeholder groups, including employers, schools, and community partners. Bilingual (English/Spanish) Minimum Qualifications : Requires a high school diploma or equivalent with three years of relevant experience, an associate degree with one year of relevant experience, or a bachelor’s degree. Must be proficient using Microsoft Office. CONDITIONS OF EMPLOYMENT The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports. Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments. The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior. Our culture is to serve the community honorably. HOW TO APPLY Apply online. Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays. For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us . The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120. BENEFITS The City of Charlotte provides a comprehensive benefits package to eligible employees. Click here to learn more about the City of Charlotte’s benefits. The City of Charlotte is a drug and alcohol-free workplace.

Keywords: City of Charlotte, Charlotte , OYO Business Engagement & Partnership Development Coordinator, Human Resources , Charlotte, North Carolina