Human Resources Manager - Senior Living

Location: Greenville
Posted on: June 23, 2025

Job Description:

At Cascades Verdae we are proud to be recognized as a Great Place to Work®, and we believe that our success begins with one simple principle: People First. We are a luxury senior living company that is driven by compassion, respect, and the dedication to making every interaction meaningful. Our culture fosters growth, teamwork, and a genuine commitment to enriching the lives of our residents and our team members. If you are passionate about providing exceptional care in an environment where you’re valued and supported, we invite you to be part of a company that truly puts people at the heart of everything we do. Come join us and be a part of something extraordinary! Now accepting applications for a HR Manager to lead and coordinate all recruitment and retention efforts for the community. POSITION SUMMARY: This position is the principal point of contact regarding all human resource matters. Leads and directs all recruitment and retention efforts for the community. ESSENTIAL FUNCTIONS: 1. Work with Team Members and Department Heads to resolve daily HR, Payroll, Benefits, UKG and Relias issues along with password resets for UKG. 2. Work with Department Heads to assist in the Performance Improvement, Coaching & Counseling of team members. 3. Meet with team members/residents/POAs as needed to assist in resolving complaints and issues. 4. Review ATS daily 5. Push applications to Hiring Managers 6. Schedule Interviews 7. Screen Candidates 8. Conduct 1 on 1 Interviews & Group Interviews 9. Make Job Offers and prepare paperwork for: o Offer letter and job description o Ordering background reports o Local/state background reports (CT, NC, GA, FL) o Scheduling Drug Screen includes conducting onsite oral drug screen and preparing FedEx clinical pak for shipment. o PPDs o Health assessments o Reference check and license verification o Upload walk-in/paper applications to ATS o Move candidates through the appropriate recruit flows and make notes. o Hire in the ATS 10. Submit Open Position Requests to post positions (SharePoint) and hold weekly Open Position calls/meeting with Department Heads 11. Utilize alternative sources like LinkedIn, CareerBuilder, Facebook, etc. for recruitment. 12. Work with local high schools and community colleges at Career Fairs and introduce SLC to school Program Curriculum Directors. 13. Update UKG with new hires, terminations, work/employment changes, LOA updates, etc. and create necessary paperwork for each Employee’s status change. 14. Review and complete onboarding event tasks and follow up with candidate as necessary. a. Assist new hire in creating personal email, in necessary, and assist in starting the Onboarding process. Assist new hire with uploading documents to onboarding. b. Submit IT requests for EMR and other IT access c. Complete E-verify (ongoing deadline of 3 days after hire) 15. Assemble Orientation packets 16. Conduct New Hire Orientation. Set orientation agenda and forward to Department Heads. Setup training computers or make available. 17. Complete E-verify (ongoing deadline of 3 days of hire) 18. Assembling files for new hires – survey ready 19. Create name tags for new Hires and replacement name tags for existing team members. 20. Business card ordering 21. Send messages to Team Members via company messaging systems (and/or email) for information or touchpoint purposes 22. Recruits in the community (ex. flyers, attending CNA graduations, participating in career day events at High Schools, etc.) 23. Check in with employee regarding any open workers’ comp claims 24. Review benefit enrollments coming due & send reminders 25. Review Relias and assist with other annual training compliance 26. Attend Leadership Meetings 27. Update training files with team member check offs and in-services COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: • Technical Skills – Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average. • Communication – Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data. • Initiative – Is self-motivated and personally competitive. Wants to achieve for the good of the Company and her team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to their supervisor on an ongoing basis. • Flexibility – The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease and professionalism. • Interpersonal Skills – Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things • Teamwork – Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion. • Professionalism – Ensures product is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly. • Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds the Company’s Guiding Principles: o People First, Always o We Exist to Serve our Members o We Have a Responsibility to be Full Physical Demands, Work Environment, and Expected Hours of Work: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • This position is often required to read, write, stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, balance, stoop, kneel, crouch, talk and/or hear. • An individual in this position will be required to lift or carry weight up to 25 lbs. • May be exposed to minimal to moderate noise. • May be required to work extended periods of time at a computer terminal. • May encounter difficult situations, including contact with mentally ill and deceased residents. TRAVEL: Local and out of state travel, including overnight stays, may be required from time to time to attend conferences, training, meetings, and professional development programs. EDUCATION AND EXPERIENCE REQUIREMENTS: • Bachelor’s degree and PHR/SHRM-CP desired • Two years’ experience in a similar human resources position required • ATS and Payroll experience desired. • Three years’ administrative and/or bookkeeping experience. • Two years’ experience with Medicare billing preferred. • Proficient in MS Office products, internet and industry specific software programs for marketing, payroll and accounts payable/receivable. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: • Ability to work in a fast-paced environment and to prioritize, organize and manage multiple priorities. • Proficient in Microsoft Office suite and the ability to quickly master new software applications. • Strong customer orientation to older adults.

Keywords: , Charlotte , Human Resources Manager - Senior Living, Human Resources , Greenville, North Carolina