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Lead Control Management Officer- HR Services

Company: Wells Fargo
Location: Charlotte
Posted on: November 26, 2022

Job Description:

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. About this role: Wells Fargo is seeking a Lead Control Management Officer for our Human Resources Group. The successful candidate will be a highly motivated team player that has expertise in risk management or related disciplines, is a self-starter who is accustomed to working in complex organizations with a diverse group of stakeholders, and someone who is able to withstand challenges and adapt accordingly. They will also have a demonstrated ability to build and maintain strong credible relationships with key stakeholder groups including leaders within the HR Control team, Enterprise and across the HR organization to achieve success. In this role, you will:

  • Lead complex initiatives designed to mitigate current and emerging risks with broad impact
  • Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area
  • Monitor moderately complex business specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies
  • Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area
  • Develop and implement risk monitoring and risk reporting processes and controls
  • Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies
  • Lead Control Management project or virtual teams
  • Facilitate end to end issue management for issues owned by the business
  • Validate action plans and perform sustainability validation of issues owned by the business
  • Perform root cause and theme/trend identification leading to proactive mitigation of issues
  • Report findings and develop business cases to influence senior management on the need for controls to mitigate risk Required Qualifications:
    • 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications:
      • Experience with Control Management, monitoring and documentation experience
      • Experience with Operations Servicing and Operational Risk
      • Experience with Human Resources compliance or operational risk, Policies and procedures with in the financial services industry
      • Experience collaborating with multiple senior-level business and human resources partners
      • Business consultation experience in defining key performance metrics, dashboards, or scorecards
      • Experience identifying key issues, involve affected parties, design solutions, obtain buy-in, and communicate effectively through resolution
      • Experience determining the root cause of identified issues
      • Six Sigma, Black Belt, or Green Belt Certification is a plus
      • Strong analytical skills with high attention to detail and accuracy
      • Experience coordinating multiple tasks within aggressive time frames Job Expectations:
        • Due to a city-wide mandate in New York City, all individuals who perform in-person work or interact with the public during business must be fully vaccinated against COVID-19 or qualify for an approved accommodation to be exempt from being fully vaccinated. Currently, this position falls under the scope of this mandate.
        • NYC Comp range $133,300 - $237,100 Annual
        • Expected to be in the office 3 days a week
        • Ability to travel up to 10% of the time Posting Locations: 301 S Tryon St., Charlotte, NC 1525 W WT Harris Blvd, Charlotte, NC 1625 N Community House Rd, Charlotte, NC 11601 N Black Canyon Hwy., Phoenix, AZ 2700 S Price Rd., Chandler, AZ 600 S 4th Street, Minneapolis, MN 150 E 42nd Street, New York, NY 7001 Westown Pkwy, West Des Moines, IA 2200 Concord Pike, Wilmington, DE 171 17th St NW building, Atlanta, GA 1100 Corporate Center Drive, Raleigh, NC We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Keywords: Wells Fargo, Charlotte , Lead Control Management Officer- HR Services, Human Resources , Charlotte, North Carolina

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