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Analyst Payroll - Systems & Tech

Company: Retail Business Services
Location: Salisbury
Posted on: June 25, 2022

Job Description:

Retail Business Services is the services company of leading grocery retail group Ahold Delhaize USA, providing services to five East Coast grocery brands: Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Retail Business Services leverages the size and scale of the local brands to and provides industry-leading expertise, insights and analytics to local brands to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued. For more information, visit

**Primary Purpose:**

The Analyst, Payroll Systems role serves as System Administrator and SME supporting all Payroll systems (SF/ Kronos/Integrations) and the payroll processing team. Primarily supporting both weekly and bi-weekly production payroll and triage/mitigate any system/integration issues impacting payroll processing and liaison with internal stakeholders and vendor support if necessary. Provide support for business process improvements to new and legacy systems for efficiency and quality within Payroll, Compliance, Onboarding, Operations, Employee Service Center and Benefits teams. This position leverages knowledge of industry best practices to document and maintain proper segregation of controls to comply with Sarbanes-Oxley (SOX). Key contributor on special projects. Responsibilities include participating in the research, development, documentation, and refinement of payroll business processes. -

**Duties and Responsibilities:**

- Develop and provide regular and ad hoc reporting to Payroll team, which includes producing standard payroll reports, creating, and maintaining accurate exception reporting for the payroll team. -

- Operate as Payroll Functional SME partnering with COEs to support Payroll systems projects (new systems or functionality and enhancements) which includes planning, business process mapping, requirements gathering, design, configuration, and implementation. -
- Create and maintain payroll test plans, coordinate, and conduct user acceptance and functional regression testing of new and enhanced Payroll Systems functionality and reporting tools. -
- Conducting business process re-engineering to identify opportunities for improvement and making appropriate recommendations; ensuring processes are optimally aligned and that they follow industry standards. -
- Create functional process documentation (internal and external). -
- Develop process to align Payroll Systems configuration with the IT infrastructure, data mapping and integration in accordance with IT change control, information security and compliance standard operating procedures. -
- Complete configuration, testing and implementation of all pertinent payroll regulations and policies of all operation units. -
- Partner with IT and Global partners in system enhancements, upgrades and modifications to payroll systems and processes. -
- Responsible for the production process of all payroll runs including weekly, bi-weekly and off-cycle payrolls. -
- Prepare all related file loads/corrections (i.e., incentives, RBS Kronos, MOTUS, allowances, etc.). -
- Ensure all wage type payment models are up to date. -
- Maintain the payroll systems and manage all related activities to maintain foundational data and configuration to support all payroll and compliance activity. -


- Bachelor's degree in Computer Science, Software Engineering, Accounting or related field. -

- Minimum 3-5 years of experience in IT, software engineering, accounting or related field. -
- Familiar with participating in project teams. -
- SME in Payroll systems, the ability to act as conduit between the business and technology teams. - -
- Strong analytical and problem-solving skills. - -
- Effective written and verbal skills. - - -
- Great attention to detail. - -
- Experience with multi-state payrolls. -

**Preferred Qualifications:**

- Experience with SF (ECP) /Kronos preferred, technical experience a plus. -

Retail Business Services is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. We provide reasonable accommodations to applicants and employees with disabilities.

If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at

Keywords: Retail Business Services, Charlotte , Analyst Payroll - Systems & Tech, Human Resources , Salisbury, North Carolina

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