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HR COVID 19 Event Support

Company: Adecco USA
Location: Charlotte
Posted on: January 15, 2021

Job Description:

Adecco is currently assisting a nationally known banking client in their efforts to fill HR / COVID-19 Event Support positions that can be worked remotely, (must be in the Charlotte, NC or surrounding area). Apply now if you meet the qualifications listed below Type: Fulltime (40 hours / week) Length: 6 month contract Shift/Hours: Generally, the work routine occurs during normal business hours. However, this role requires working outside normal business hours on weekends and nights on a rotational basis, or as needed during an event. Pay Rate: $28.16 per hr / Adecco W2 Requirements for this HR / COVID-19 Event Support job include, but are not limited to: The Life Event Services (LES) Consultant is responsible for delivering COVID-19 event support to managers and employees of Bank of America/Merrill Lynch through a variety of channels which may include telephone and email. Role can require case writing in which the resource would be responsible for outlining a case previously completed. This case would then be presented to the executive team, therefore attention to detail is crucial. Role can also require benefits administration. This position would follow up with contractors and full time employees of our client affected by COVID-19 to ensure solutions and support are being provided. The role requires consultants to: Use sound judgment to mitigate risk and evaluate information received to form fact-based decisions, solve problems and make formal recommendations in a time sensitive environment. Multi-task with ease as the LES Consultant manages multiple cases simultaneously while prioritizing the most urgent needs. Provide superb customer care; convey empathy, patience and listening skills. Escalate as appropriate within team leadership structure and processes. Thoroughly and completely document cases in case management tool. Exemplify our client's Core Values in each and every interaction with team, clients and stakeholders. Generally, the work routine occurs during normal business hours. However, this role requires working outside normal business hours on weekends and nights on a rotational basis, or as needed during an event. Qualifications for this HR / COVID-19 Event Support job include, but are not limited to: HR experience for at least 5 years - would prefer at least 2-3 years at the same company. If it was a contract position, please make note of this on your resume. Call volume is high so we need folks that have worked in larger companies, not small companies of 200 or less Hours - must be able to work a Saturday or Sunday - it is not an M-F job Candidates will have to work weekends in this positions- hours below: For weekdays, candidates will work a 9 hour shift between 9am-8pm/EST For weekends, candidates will most likely work a 9 hour shift on either Saturday or Sunday between the hours of 9:30am-7:30pm/EST It will be a 9 hour shift (within the above hours) with 1 hour unpaid - 30 min lunch and two 15 min breaks Why work for Adecco? Weekly pay 401(k) Plan Skills Training Medical, dental, and vision benefits IMPORTANT: This HR / COVID-19 Event Support job is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "Apply with Adecco" button to submit your resume. The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include available Skills Training, 401(k), Insurance Benefit Plans Equal Opportunity Employer/Veterans/Disabled Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please The Company will consider qualified applicants with arrest and conviction records

Keywords: Adecco USA, Charlotte , HR COVID 19 Event Support, Human Resources , Charlotte, North Carolina

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