CharlotteRecruiter
the smart solution for Charlotte jobs

Specialist, Store Protection

Company: Ross Dress for Less
Location: Charlotte
Posted on: December 9, 2018

Job Description:

GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure. ESSENTIAL FUNCTIONS: Maintaining Safe and Secure Environments Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers. Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues. Removes clutter and ensures safe, clear egress to emergency exits. Developing Great Teams & Partnerships Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner. Treats all Customers and Associates with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc. Other duties as assigned to support Loss Prevention initiatives. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company dress code. Mitigating Theft & Fraud Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior. Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership. Adheres to Company policy for external theft response. Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Minimizing Operational Shortage Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives. Observes and validates proper checkout procedures for Customers and Associates. COMPETENCIES: Communication Composure Customer Focus Integrity & Trust Drive for Results Listening QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: High School education or equivalent required, AA degree preferred. One year retail supervisor experience or similar training preferred. One year loss prevention/security training preferred. Ability to work effectively in a fast-paced environment. Strong communication skills. Demonstrated ability to build and maintain relationships with the Store team. Excellent Customer service skills. Proven ability to effectively resolve conflict. Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing. PHYSICAL REQUIREMENTS/ADA: Ability to spend up to 100% of working time standing, walking, and moving around the Store. Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling) Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need). Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: None '137465

Keywords: Ross Dress for Less, Charlotte , Specialist, Store Protection, Hospitality & Tourism , Charlotte, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Restaurant Server, Room Service Position - Multiple Positions
Description: SHERATON FOUR SEASONS AM RESTAURANT STAFF Now accepting applications
Company: Sheraton Four Seasons
Location: Greensboro
Posted on: 12/18/2018

Cook (8514)
Description: Sodexo is looking to hire full-time a Grill Cook at CHS University Hospital to work evening rotating hours, including weekends and holidays Job Overview: br Accurately and efficiently prepare, portion, (more...)
Company: Sodexo
Location: Charlotte
Posted on: 12/18/2018

Retail Associate
Description: GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and (more...)
Company: Ross Dress for Less
Location: Greenville
Posted on: 12/18/2018


Dishwasher - Gastonia Chilis
Description: Be A Part Of What's Trending At Today's Chili's. Make Money. Grow Your Career. Be a Chilihead. Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They (more...)
Company: Brinker International
Location: Gastonia
Posted on: 12/18/2018

Cook (8520)
Description: Sodexo is looking to hire full-time a Grill Cook at Carolinas Medical Center to work 5am to 1:30 pm and 10am to 6:30pm must be able to work both shifts , including weekends and holidays Job Overview: (more...)
Company: Sodexo
Location: Charlotte
Posted on: 12/18/2018

Cook (8514)
Description: Sodexo is looking to hire full-time a Grill Cook at CHS University Hospital to work evening rotating hours, including weekends and holidays Job Overview:Accurately and efficiently prepare, portion, grill, (more...)
Company: Sodexo
Location: Charlotte
Posted on: 12/18/2018

Retail Customer Service Associate
Description: Job Number: 1943905BR Employment Type: Regular Part-Time Job Category: Retail Shift: Any Region: 047 : Southeast Address Line 1: 146 Harbison Blvd Address Line 2: District Office City: Columbia State: (more...)
Company: FedEx Office
Location: Columbia
Posted on: 12/18/2018

Grill Cook
Description: Overview br br The Cook serves our Guests in multiple capacities in the kitchen of Cracker Barrel Old Country Store and Restaurant, including Grill Cook, Prep Cook, and Backup Cook. The Cook always (more...)
Company: Cracker Barrel
Location: Greenville
Posted on: 12/18/2018

PM Restaurant Line Cook - Multiple Positions
Description: COOKS SHERATON GREENSBORO We are now accepting applications for
Company: Sheraton Greensboro
Location: Greensboro
Posted on: 12/18/2018

Cook III - Overnight/Day Shift Flex - The Ritz-Carlton, Charlotte (18002RZ3)
Description: Cook III - Overnight/Day Shift Flex At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the (more...)
Company: Marriott International
Location: Charlotte
Posted on: 12/18/2018

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Charlotte RSS job feeds