CharlotteRecruiter Since 2001
the smart solution for Charlotte jobs

Financial Customer Service Representative

Company: VXI, Global Solutions
Location: Charlotte
Posted on: April 2, 2024

Job Description:

Chime Solutions is committed to excellence in all that we do! When you join us at Chime Solutions, you join a family! A family committed to your growth!Become a Financial Customer Service Representative and join an elite team of service delivery consultants who support the industry-leading financial organization. You will be a part of a legendary team committed to achieving success!In this position, you will:Be responsible for supporting card holder s needs on a variety of products via inbound phone calls.Multi-task across several computer programs to respond to customers.Drive customer satisfaction through voice, chat and/or email communications*This role requires Open Availability: 8am -10 pm. Work schedules will be 5 days a week with at least one weekend day and one weekday day off.Requirements

  • Previous Customer Service experience; previous call center experience is preferred (6 months preferred) High School diploma or GED Must submit to a background check and drug test upon offer of employment Full-Time position only - 40 hours per week Flexible to work assigned schedule - Schedule are subject to change due to our call volume nature Exemplary Attendance records with previous employersKnowledge, Skills and Abilities Ability to type 25 wpm with 95% + accuracy Excellent written and verbal language skills Strong customer service skillsKnowledge of computers and MS-Windows
    • Ability to navigate multiple screens/programs and multi-task Ability to understand product details and communicate at a consumer level Active listening skills Professional comportment and demeanor Ability to follow directions/accept coaching Ability to manage stress Desire to work in a team environment achieving personal and team goals Self-motivated and upbeat Associated topics: call center representative, client service, customer care associate, customer service, customer service associate, customer service specialist, intern, platform support, system support, technical assistant

Keywords: VXI, Global Solutions, Charlotte , Financial Customer Service Representative, Hospitality & Tourism , Charlotte, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Charlotte RSS job feeds