Retail Personal Banker II- Myers Park
Company: Fifth Third
Location: Charlotte
Posted on: November 18, 2023
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Job Description:
Make banking a Fifth Third better
We connect great people to great opportunities. Are you ready to
take the next step? Discover a career in banking at Fifth Third
Bank. GENERAL FUNCTION: The Personal Banker I position will provide
an exceptional customerexperience by cultivating, maintaining, and
enhancing long lasting relationships with existing and prospective
customers. This position is responsible for processing teller
transactions as well as working as a member of the platform staff.
Helping customers to understand and address their financial needs,
the banker will provide solutions that span across the customer's
lifecycle by utilizing our consultative sales and service process.
Responsible and accountable for risk by openly exchanging ideas and
opinions, elevating concerns, and personally following policies and
procedures as defined. Accountable for always doing the right thing
for customers and colleagues, and ensures that actions and
behaviors drive a positive customer experience. While operating
within the Bank's risk appetite, achieves results by consistently
identifying, assessing, managing, monitoring, and reporting risks
of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: . Create a
memorable customer experience by cultivating, maintaining, and
enhancing relationships in a assigned book of business through
proactive outreach efforts in person, over the phone, or other
channels as appropriate . Use of a consultative approach with
current or prospective customers to uncover and identify their
needs while tailoring recommendations/solutions/advice . Maintain
working knowledge of products, services, and processes offered .
Work collaboratively with internal partners to ensure customer's
needs are met and all problems are resolved . Analyze customer
credit data and other related financial information to ensure
customers are in the appropriate solutions that align with their
needs -Provide customer support needed reinforcing the value of
current and new technology . Process teller transactions and adhere
to balancing guidelines . Follow the Bancorp Code of Business
Conduct and Ethics and other related policies, modeling the ethical
behavior expected from every employee within the Bancorp . Other
duties as assigned MINIMUM KNOWLEDGE, SKILLS AND ABILITIES
REQUIRED:
Keywords: Fifth Third, Charlotte , Retail Personal Banker II- Myers Park, Hospitality & Tourism , Charlotte, North Carolina
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