Store Manager - CHEF'STORE
Company: US Foods
Location: Charlotte
Posted on: September 18, 2023
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Job Description:
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY
THROUGH OUR INTERNAL WORKDAY CAREER SITE. Join Our Community of
Food People! CHEF'STORE-- is your destination for the best in
restaurant shopping - serving both professional chefs and home
chefs alike. Get great food at wholesale prices: fresh produce,
meat, dairy and more, in the variety and volume you need. It's a
fresh take on shopping for restaurant equipment and supplies, with
easy access and a superior customer experience in our clutter-free
stores. No memberships. Public welcome. CHEF'STORE means savings on
everything you need.When you join the CHEF'STORE-- team you'll
notice that you keep encountering the same smiling faces. Many of
our employees have been with us for 20 years or more. We value
employees who care about the relationships they build with our
customers, know the ins and outs of our stores, are ready to offer
cost-saving tips, and help customers find exactly what they're
looking for.As a primary contact for Cash and Carry customers, the
Store Manager is heavily involved in and provides friendly,
courteous, and helpful customer service on a daily basis. The store
manager is also responsible for the total operations of the store
and performs various duties personally or through supervision of
store employees.The Store Manager has full responsibility for the
financial performance of the store including product
merchandising/stocking, expense control, and achievement of sales
and profitability goals; Responsible for the Annual Operating Plan
(AOP) and associated programs to deliver the desired sales and
profit results; recruits, trains and develops employees. The Store
Manager ensures store adherence to all loss prevention procedures
and performs Manager-on-duty functions, as well as any other duties
or tasks required. RESPONSIBILITIES
Provide a store culture that focuses on both initiating and
supporting outside sales calls as well as creating a strong,
superior service culture within the store, creating an atmosphere
of superior customer service that is focused on the company's
mandate: great food, great food people and making it easy.Manage
the monthly Profit and Loss (P&L) and assist in the Annual
Operating Plan (AOP) budgeting process; maintain budgeted sales and
profits, with a focus on increasing sales, managing shrinkage and
providing full support to all of the area Territory Managers
(TMs).Implement and supervise strict controls regarding inventory
standard operating procedures (SOPs), cash, checks, credit, and
other critical aspects of the business, ensuring that all staff
complies with company policies, procedures and store SOPs.
Responsibility also includes making certain that the facility is
well maintained and is a safe environment for staff and
customers.Monitor the auto replenishment function of the Point of
Sale (POS) to ensure that the correct products and quantities are
being delivered in a timely fashion, providing the IT team with
feedback on all aspects of the POS and cash management
systems.Determine marketing strategy and devise marketing plans and
effective store strategies to improve sales; responsible for
initiating and executing marketing events and programs.Working with
the Company's HR department, actively advertise, recruit,
interview, select, hire, orient, train, develop, and retain staff
members.Responsible for continually monitoring the performance of
all staff and conducting employee evaluations including
follow-through on recommendations, training, and disciplinary
actions, including but not limited to terminations, in consultation
with the company's HR department, where appropriate.Supervise and
provide the store management and floor staff with day-to-day
direction including scheduling, outlining of store goals and sales
and shrinkage targets, and the communication, understanding, and
addressing of subsequent results.Implement, provide and monitor
training programs and opportunities as necessary to increase
employee knowledge base, productivity, accuracy, improved sales and
profits, morale, motivation and other significant factors.Actively
communicate with the store staff about all merchandising and
marketing programs and oversee the execution and follow-up
reporting of such programs.Adhere to and communicate, and fully
support and enforce all policies, processes, and procedures of the
Company.Ensure that the facility is well maintained and is a safe
environment for staff and customers.Other duties and
responsibilities as assigned or required.Qualifications:
Education/Training:Bachelor's Degree or equivalent work experience
required. A degree in Business Management,Supply Chain/Wholesale
Management, or Accounting / Finance strongly preferred.Related
Experience:Minimum of five (5) years experience in a retail work
environment required.Must have at least three (3) years of
management/supervisory experience. Knowledge/Skills/Abilities: Must
possess strong planning and solid organizational skills.Must
exhibit the strong desire and ability to deliver superior customer
service, and build professional relationships with the client base,
maintaining a strong, consistent customer focus.Must possess the
ability to think quickly and critically, make good, solid business
decisions; demonstrate good common sense; and have the ability to
think logically.Must maintain excellent leadership skills, be
highly motivated and self-driven, and possess solid communication
and conversational skills and negotiation skills.Must maintain the
adaptability and the willingness to assist in accomplishing the job
every day, ensuring that everything necessary is completed to offer
the customer fast, easy and efficient, and professional
service.Must maintain strong business awareness and an ability to
review and interpret financial data.Must have the ability to work a
flexible schedule that may include early mornings, late evening,
holidays and/or weekends.Must possess and exhibit competency and
proficiency with computer applications and Microsoft programs.
PHYSICAL JOB REQUIREMENTS The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Individual will need to speak, hear, see, sit, or stand as needed.
The incumbent will be required to perform computer keyboarding
activities. The position will require walking primarily on a level
surface for periodic periods throughout the day. The position will
also require reaching above shoulder heights, below the waist, or
lifting items as required for products, filing documents or storing
materials throughout the work day. The position requirements will
also include lifting items that weigh up to 50 pounds for products,
files and computer printouts.***EOE Race/Color/Religion/Sex/Sexual
Orientation/Gender Identity/National Origin/Protected
Veteran/Disability Status***
Keywords: US Foods, Charlotte , Store Manager - CHEF'STORE, Hospitality & Tourism , Charlotte, North Carolina
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