Associate Customer Service Representative
Company: Strategic Staffing Solutions
Posted on: September 18, 2023
Job Title: Associate Customer Service Representative
Duration: 9 Month contract; chance to extend/convert to full
Location: CHARLOTTE NC (ONSITE)
Pay Rate: $20/HR
Industry: Financial Industry
--- 6+ months of Customer Service, Financial Services or Contact
Center experience, or equivalent demonstrated through one or a
combination of the following: work experience, training, military
--- Customer service skills and remote troubleshooting experience
are helpful in this role.
--- Office receptionist/clerk relay messages and copy
--- Prior position should show punctuality and ability to work with
--- Ideal having one year call center experience.
--- Support customers with inquiries on financial products and
--- Identify ways to improve customer experience within established
--- Perform routine customer support tasks by responding to and
resolving customer inquiries and complaints.
--- Receive direction from customer service supervisor.
--- Escalate questions and issues to more experienced
--- Interact with immediate customer service team as well as
internal and external customers on incoming questions and
Keywords: Strategic Staffing Solutions, Charlotte , Associate Customer Service Representative, Hospitality & Tourism , Charlotte, North Carolina
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