Operations Supervisor (Night Shift)
Company: YRC Worldwide Inc.
Location: Charlotte
Posted on: May 28, 2023
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Job Description:
JOB SUMMARY Responsible to direct and manage all activities
related to drivers and dockworkers. Utilize resources to move
freight in the safest and most cost-effective manner to meet or
exceed customer expectations. ESSENTIAL DUTIES AND RESPONSIBILITIES
Develop daily delivery plan utilizing equipment, manpower, and
other resources to ensure effective and efficient operations and
that work assignments are completed properly. Supervise all
activities of drivers and dockworkers responsible for efficient
loading/unloading of trailers along with productive pick-up and
delivery of freight at customer locations. Ensure necessary
resources of labor, equipment and time are available to all
employees to allow maximum productivity of operations staff. Speak
to employee groups and conduct effective pre-shift meetings. Ensure
load quality, timelines, and work efficiency goals are met.
Interact daily with internal and external customers to deliver
exceptional customer service to meet and exceed customer
expectations and provide on-time and quality delivery of freight.
Recruit, develop and retain qualified employees to ensure effective
operations in support of company's mission and goals. Responsible
for the selection, training, motivation and discipline of
employees. Communicate company safety program, trains, and enforces
safety rules and compliance with all government regulations.
Administer safety programs which encourage a safe work environment
and focus on prevention of accidents and injuries. Complete
necessary paperwork/data entry accurately and in a timely manner to
ensure an efficient and steady flow of information. Ensure
compliance with government, company, and local labor regulations,
policies, and procedures. COMPETENCIES Coaching and Developing
Others - Providing feedback, instruction, and development guidance
to help others excel in their current or future job
responsibilities, planning and supporting the development of
individual skills and abilities. Compelling Communication - Clearly
and succinctly conveying information and ideas to individuals and
groups; communicating in a focused and compelling way that captures
and holds others' attention. Decision Making - Identifying and
understanding problems and opportunities by gathering, analyzing,
and interpreting quantitative and qualitative information; choosing
the best course of action by establishing clear decision criteria,
generating and evaluating alternatives, and making timely
decisions; taking action that is consistent with available facts
and constraints and optimizes probable consequences. Earning Trust
- Gaining others' confidence by acting with integrity and following
through on commitments while disclosing own positions; treating
others and their ideas with respect and supporting them in the face
of challenges. Execution -Ensuring others contribute to
organization strategies by focusing them on the most critical
priorities, measuring progress, and ensuring accountability against
those metrics. Facilitating Change - Encouraging others to
implement better approaches to address problems and opportunities,
leading the implementation and acceptance of change within the
workplace. Resolving Conflict - Helping others deal effectively
with an antagonistic situation to minimize damage to the
relationships and promote shared goals; using appropriate
interpersonal methods to reduce tension or conflict between two or
more people and facilitate agreement. BENEFITS Competitive pay
based on experience Employee selected medical, dental, and vision
coverage for you and your family PTO and paid holidays 401k
Retirement Plan MINIMUM REQUIREMENTS High school diploma or
equivalent. Effective organizational, planning and prioritization
skills. Effective verbal, written and interpersonal communication
skills. Demonstrated Leadership and supervisory capabilities. Must
be flexible, willing to work any schedule, including weekends and
holidays, in all types of weather. PREFERRED QUALIFICATIONS
Bachelor's degree in transportation, business, engineering, or
related area. Experience in the transportation industry with
knowledge of operations and logistics. Knowledge of local
applicable collective bargaining agreements. Knowledge of company
policies and procedures. Safety/OSHA knowledge or certifications.
WORKING CONDITIONS Environmental working conditions vary and
employee may encounter vibration, noise, odors, and extremes in
temperature and wind as well as exposure to varied weather, varied
surfaces, sharp edges, varied lighting and confined and congested
areas and occasionally exposure to petroleum-based products such as
gasoline, diesel fuel, oil, and grease. PHYSICAL DEMANDS The
position requires the ability to stand, walk, and maintain balance
for extensive periods of time. Continually speaking and hearing,
giving and receiving directions. Occasionally sit. Seldom lift up
to 50 lbs. Seldom perform repetitive tasks; stretch, turn, twist,
and reach overhead; bend, crouch, squat, kneel and stoop. Yellow
Corporation, along with all subsidiary companies, is an Equal
Opportunity/Affirmative Action Employer
Keywords: YRC Worldwide Inc., Charlotte , Operations Supervisor (Night Shift), Hospitality & Tourism , Charlotte, North Carolina
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