Restaurant Assistant General Manager

Company: Indaco Charlotte LLC
Location: Charlotte
Posted on: March 20, 2023

Job Description:

Job Description:

Job Description WHY INDIGO ROAD Founded in 2009 by Steve Palmer, The Indigo Road Hospitality Group (IRHG) is a collection of 15 concepts across 26 restaurants and 4 boutique hotels, with new openings planned across the country. Indigo Road strives to achieve Internal Hospitality and believes our success begins with you. INDACO--- THE CONCEPT Located at Atherton Mill in Charlotte's historic South End neighborhood, Indaco (Italian for indigo) serves Italian cuisine by executive chef Matthew Hoang. Wood-fired pizzas, hand-crafted pastas, housemade salami and cured sausages fill the restaurant's menu which can be enjoyed family-style or a la carte. With an open kitchen, and a comfortable atmosphere, Indaco can seat approximately 85 guests inside for a casual night of food and drinks. The wine list is focused on affordable Italian varietals, the Gin & Tonic cocktail is on tap, and the fresh sodas are made in-house. Large windows fill the restaurant with natural light that reflects off the white subway tile, wood accents and butcher block tables. An open kitchen invites guests to keep an eye on the action while enjoying the sights and smells of Italian cooking. During warmer months, a 44-seat patio invites guests to dine al fresco. THE ROLE--- At Indigo Road a Restaurant Assistant General Manager you will have 3+ years experience as a floor manager managing high-volume restaurants (200-300 covers) in an upscale food focused environment. Be passionate about food and engage the local community to procure the highest quality product to create unforgettable dishes and memorable experiences. Encourage staff development and promote a positive experience for staff and guests to achieve P&L goals. You'll look over all aspects of the concept including problem resolution and effective communication to get the job done. As an ambassador for Indigo Road you'll authentically embrace Internal Hospitality and strive to create memorable experiences for people through food. MAIN DUTIESSet the tone for guest experience by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindness Oversee, maintain and manage food, drink and service quality and dining experience Assess, implement and manage service standards by ensuring consistency across operational proceduresAchieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actionsCreate and carry out strategic business objectives that mitigate risk and maximize profit across; recruitment, finance, legal and restaurant operations (FOH/BOH)Create weekly schedules, control labor and support ordering / inventoryPartner with FOH and BOH to ensure a positive and collaborative environment Lead by example and set the tone for health, safety and cleanliness throughout the property WHAT TO EXPECT. ON THE FLOOR & IN THE OPERATION--- Your schedule may vary (days, nights, weekends, holiday's) based on seasonality, covers, and hours of operation but in general you can expect to work 40 to 50 hours a week - because we prioritize work/life balance. Work Collaboratively: to achieve a one-team one-dream mentality that promotes the hiring, and nurturing of the right people ready to serve our guests, achieve financial goals and create memorable experiencesPractice Humility & Transparency: to support culture and an ethical environment where everyone feels safe, cared for and inspired Act With Integrity: be able and willing to perform all responsibilities of each position in the kitchen when needed. Lead by example and set the tone for health, safety and cleanliness throughout the property Enrich Your Community: engage local farms to source and procure fresh and quality product while also educating junior team members, advocating for their growth and developmentShow Compassion and Empathy: listen to your team, be understanding and always provide a humane approach when individually coaching with the intent to inspire everyone to do great things Leave a Lasting Impression: provide a sense of home through quality, consistency, and teamwork Embrace Positivity: create a welcoming and approachable environment that is solution driven, with a smile Have Fun at Work: set the tone by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindness AS A VALUED MEMBER OF THE TEAM YOU CAN EXPECT--- Competitive Pay + PTO: Competitive base + performance based bonus (paid out quarterly) + PTO after 90 daysHealth Insurance: Medical, Dental, Vision, Tele-med, Life, STD, LTD, LAP (Life Assistance Program) Retirement Planning: 401K (50% in match up to your first 6% investment), Roth, or bothHome Loan Program: A zero-interest housing loan program to help you purchase a home.Working Advantage: Cost-free employee savings program for electronics, appliances, apparel, cars, flowers, fitness memberships, gift cards, groceries, hotels, movie tickets, rental cars, special events, theme parks, and more! Hospitality School Loan Program: A zero-interest hospitality school loan program to help you attend college classes in the hospitality industryEmployee Discounts: Enjoy discounts while dining in and / or spending the night across 15 restaurant concepts and growing boutique hotel collection Maturity/Paternity Leave: 4 weeks PTO REQUIREMENTS3+ years of successful floor management experience in a high-volume and upscale food focused environmentPassionate about Internal Hospitality and embrace our core values Strong problem resolution skills Have exceptional organizational skills and a keen eye for detailEffective communication skills and the ability to navigate important conversation The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training. PI202577151

Keywords: Indaco Charlotte LLC, Charlotte , Restaurant Assistant General Manager, Hospitality & Tourism , Charlotte, North Carolina