Restaurant Servers

Company: Hilton Charlotte University Place
Location: Charlotte
Posted on: January 27, 2023

Job Description:

Our popular hotel is searching for servers with a welcoming smile and a positive customer service attitude to set the tone for our visitors' dining experience. In the restaurant, you will serve our customers by ensuring they are seated quickly, their orders are received, prepared, and delivered in a timely manner, and that tables are cleaned and ready for the next customers. Our servers are committed to providing a great customer experience to our visitors, and our ideal applicant maintains a cheerful and polite approach toward both guests and employees. If you love connecting with others and have a strong sense of responsibility, this job could be right for you. Now is the time to apply!

Day shift availability

Responsibilities:

Accept correct payment from guests and guarantee the accuracy of the guest check and manner of payment to protect both the client and the business from any transaction mistakes
Establish a full knowledge of menu items, ingredients, and daily specials to respond to client inquiries and make recommendations
Restock and clean as instructed, including side work for opening and closing of the restaurant
Greet customers, take food and beverage orders from diners, serve orders promptly, and accommodate any special needs or requests
Attend all pre-shift and departmental meetings to improve communications and develop an understanding of products, services, and facilities


Qualifications:

Previous experience working in food service is preferred
Possess a high school diploma or equivalent certification (GED)
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
Possesses strong, organizational and time management skills
Must have excellent communication and interpersonal skills with customers and coworkers


About Company:
Our lakeside hotel is off I-85, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a caf-- serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails.

Keywords: Hilton Charlotte University Place, Charlotte , Restaurant Servers, Hospitality & Tourism , Charlotte, North Carolina