BBW Supervisor-NORTHLAKE MALL
Company: Bath & Body Works
Location: Charlotte
Posted on: January 26, 2023
Job Description:
BBW Supervisor-NORTHLAKE MALLBrand: Bath & Body WorksLocation:
Charlotte, NC, USJob Area: Store: ManagementEmployment type:
Full-timeJob ID: 03KEDDescriptionSupports delivering sales plan
through effective execution of store and operational tasks as
assigned and delegated by managers.Building High Performing
Teams:
- Attract, interview, and retain top talent
- Responsible for leadership tasks as delegated by the store
manager
- Provide individual and team performance feedback and
recommendations to managers
- Train, coach, reward and motivate associates to improve selling
and the customer experience
- Reinforce selling expectations, performance, results and
accountability with all associates
- Assist store management in conducting onboarding and continued
training of the associate team
- May build schedules to maximize and leverage sales
results*Selling Effectiveness:
- Lead and model the selling and customer experience
standards
- Lead selling efforts to meet selling goals during scheduled
shifts
- Ensure associates consistently execute to the selling
model
- Display expert knowledge of product, company policies and store
strategies
- Set the direction and goals for the day/shift when associates
arrive for work
- Build highly satisfied and loyal customer base through
engagement, conversion and capturing customer phone and e-mail
- Assist in meeting payroll targets by ensuring appropriate sales
floor coverage (manage call-ins / call-offs)
- Ensure associates receive scheduled breaks and meal periods
(per state specific guidelinesTelling The Brand Story:
- Support replenishment activities that keep the store full and
abundant
- Provide leadership or assistance with floorsets, window
changes, visual presentation standards, signage placement,
etc.
- Build a store environment that is sharply focused on
consistently delivering exceptional in-store shopping
experiences
- Ensure implementation of company selling strategies
- Execute visual standards and maintain a safe, inviting store
appearanceOperational Excellence:
- Perform opening and closing routines including execution of
bank deposits, receipt of shipment, and interpret / disseminate
company directive
- Act as manager on duty, when scheduled, to address customer
service, vendor or maintenance issues
- Partner with the members of the sales leadership team to
support action plans that optimize results and ensure effective
execution of operational activities
- Maintain policies and procedures
- Incorporate Loss Prevention and safety messages into daily
operations
- Note: Additional responsibilities may be required depending on
the volume and complexity of the store.Qualifications
- Perform opening and closing routines including execution of
bank deposits, receipt of shipment, and interpret / disseminate
company directive
- Act as manager on duty, when scheduled, to address customer
service, vendor or maintenance issues
- Partner with the members of the sales leadership team to
support action plans that optimize results and ensure effective
execution of operational activities
- Maintain policies and procedures
- Incorporate Loss Prevention and safety messages into daily
operationsWe are an equal opportunity employer. We do not make
employment decisions based on an individuals race, color, religion,
gender, gender identity, national origin, citizenship, age, sexual
orientation, marital status, pregnancy, genetic information,
disability, protected Veteran status or any other legally protected
status, and we comply with all laws concerning non-discriminatory
employment practices. We are committed to providing reasonable
accommodations for associates and job applicants with disabilities.
We only hire individuals authorized for employment in the United
States.
Keywords: Bath & Body Works, Charlotte , BBW Supervisor-NORTHLAKE MALL, Hospitality & Tourism , Charlotte, North Carolina
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