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Assistant Manager

Company: Alex and Ani
Location: Charlotte
Posted on: November 22, 2021

Job Description:

The Assistant Store Manager is responsible for assisting the Store Manager with day-to-day operations, product placement, client service, achieving sales goals, and loss prevention. Essential Duties and Responsibilities * Be the driving force behind the ALEX AND ANI message of positive energy * Expert on product knowledge by keeping current on all new collections as well as core product lines to assist customers * Operate cash registers, manage financial transactions, and balance drawers * Maximizing profitability and setting/meeting sales targets, including motivating staff to do so * Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals * Assist in the execution of ad set and visual merchandising standards * Communicates all Retail Communication and HR Communication memos to team * Consistently upholds a neat, clean and organized store and stockroom * Assist in visual presentation standards and ensure the store is replenished at all times * Maintain compliance with Retail Operations Policy and Procedures * Participate in and lead open and close procedures * Manage merchandise processing, including tracking of company assets through inventory control * Assist with staff scheduling and training development * Assist with the protection of all company assets, controlling internal and external loss Travel * This position requires limited travel (0-25%) Qualifications and Requirements * Minimum of three years of Retail Sales experience * Two years of management experience * Excellent communication, delegation, follow-up, and time-management skills * Proven ability to multi-task and direct activities at all levels * Ability to work a rotating schedule, including nights, weekends, and holidays, based on the needs of the business * Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment * Ability to motivate sales teams * Exceptional organizational skills * The ability to read, write, and perform basic math * The ability to stand and walk for extended periods of time * Capable of lifting up to 40 pounds * Proficient knowledge of Microsoft Word, Excel, PowerPoint and Outlook This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Other details * Job Family Retail * Pay Type Hourly Apply Now * 4400 Sharon Rd, Charlotte, NC 28211, USA

Keywords: Alex and Ani, Charlotte , Assistant Manager, Hospitality & Tourism , Charlotte, North Carolina

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