Housekeeping Associate- Utility

Company: Embassy Suites Concord
Location: Concord
Posted on: November 22, 2021

Job Description:

Primary Purpose:

The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented.

Work Performed:

The Housekeeping Associate will be tasked with the following duties, responsibilities, and assignments:

--- Cleanand maintain hotel guest rooms, publicareasand laundry within the hotelper established protocols, including but not limited to:

--- Removal of all used and unused linen/terry from room

--- Disinfect all high touch surfaces and unused amenities

--- Clean bathrooms

--- Clean glass and mirrors, dust and polish furniture and equipment

--- Replace burned out light bulbs

--- Remake beds with clean linens

--- Replenish supplies such as drinking glasses, writing supplies and bathroom supplies

--- Empty wastebaskets and transport other trash and waste to disposal areas

--- Clean rugs, carpets upholstered furniture anddraperies;

--- Ensure usage of approved cleaningchemicals;

--- Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaningsupplies;

--- Maintain cleanliness and organization in all workareas;

--- Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning techniquerequired;

--- Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and presslinen;

--- Make rounds through the halls each shift to ensure public areas aredisinfected,clean and tidy, taking care to remove or replace anything out oforder;

--- Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium laborguidelines;

--- May be required to train newly hired associates and support on-going performancedevelopment;

--- Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned. Use power equipment whenapplicable;

--- Observe precautions required to protect hotel and guest property, report damage, theft and found articles tosupervisor;

--- Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and

--- Any and allother work as required to complete the primary purpose of the position.

Keywords: Embassy Suites Concord, Charlotte , Housekeeping Associate- Utility, Hospitality & Tourism , Concord, North Carolina