Room Attendant - The Ballantyne, A Luxury Collection Hotel
Company: The Ballantyne Hotel Charlotte
Posted on: April 10, 2021
Who We Are
The Ballantyne, A Luxury Collection Hotel, Charlotte welcomes
guests with gracious service, elegant accommodations and abundant
amenities. Guests can experience authentic hospitality at our spa,
seasonal outdoor pool, indoor pool, sauna, tennis, golf, fitness
center, exquisite dining at Gallery Restaurant, afternoon tea and
Supports the overall operations of the Housekeeping Department in
maintaining the general cleanliness of all public and back of house
spaces, with particular attention placed on the areas with the most
traffic and where any immediate need arises.
-Inspects and cleans guest corridors and public areas, to include
vacuuming, dusting, and mopping, to ensure cleanliness standards
-Removes food trays, newspapers and trash from guest room hallways
and transports to appropriate areas for washing or disposal.
-Assists Room Attendants with moving heavy items, such as
mattresses and soiled linens.
-Delivers linens and necessary supplies to Room Attendants.
-Assists in the Laundry Room by washing and folding linens and
-Stocks and replenishes housekeeping carts and storage closets.
-Responds to guest requests in a friendly and prompt manner.
Follows up to ensure guest satisfaction.
-Delivers housekeeping supplies to guest rooms in a timely
-Identifies and reports preventative or other maintenance issues in
public areas or guest rooms.
Note: May be assigned other duties by supervisor or management
Education and Experience
-Previous housekeeping experience preferred but not required
-High School Diploma or Equivalent
Skills and Abilities
-Customer service oriented
-Time management and organizational skills
-Ability to pay close attention to detail
- Ability to work a flexible schedule, including evenings, weekends
- Ability to walk and stand for extended periods, kneel, reach,
talk, hear, see, bend, twist, kneel, crouch, stoop, climb, grasp
and perform repetitive motions
-Ability to push, pull, lift, carry or otherwise move up to 75
EEO and ADA Statements
The Ballantyne is an Equal Opportunity Employer, committed to
maintaining a diverse workforce and an inclusive culture.
Reasonable accommodations may be made to enable qualified
individuals with disabilities to perform the essential functions of
Keywords: The Ballantyne Hotel Charlotte, Charlotte , Room Attendant - The Ballantyne, A Luxury Collection Hotel, Hospitality & Tourism , Charlotte, North Carolina
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