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Customer Service Representative

Company: Cummins Label Inc.
Location: Charlotte
Posted on: October 19, 2020

Job Description:

Customer Service Representative Duties and Responsibilities

Listen, document, and help resolve conflicts with customers
Answer questions or handle complaints from customers
Field phone calls, emails, and chat requests
Provide information to customers about order status and product queries
Process customer orders/changes/returns according to established department policies and procedures


Customer Service Representative Requirements and Qualifications

High school diploma or equivalent
Customer service experience a plus
Experience with corporate phone systems or switchboard preferred
Flexible schedule PI124189519

Keywords: Cummins Label Inc., Charlotte , Customer Service Representative, Hospitality & Tourism , Charlotte, North Carolina

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