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Retail Sales Agent

Company: Direct Auto
Location: Charlotte
Posted on: October 18, 2020

Job Description:

Want to grow your sales career with one of the fastest growing auto insurers in the country? Start a new career in omni-channel sales? Thrive in a performance-driven environment where youre recognized and rewarded for your results? If the answer is, yes! then apply to join our team today!

Were looking for enthusiastic, motivated, and dedicated Sales Trainees and Licensed Agents who want to make a difference by protecting the lives, family, and assets of others while growing their career in insurances sales.

Founded in 1991, Direct Auto Insurance is a well-established, fast-growing company that sells affordable car, renters, motorcycle, homeowners insurance, and other types of coverages and products online, over the phone, and in-store at more than 400 retail locations across the United States.

We offer the opportunity to work in a fast-paced, dynamic sales environment with real opportunity for career growth and advancement alongside experienced leaders within an entrepreneurial culture, and energetic environment.

What makes Direct Auto Insurance unique?

--- Ability to sell a multitude of industry-leading products through retail stores and phone

--- Entrepreneurial, performance-based, and results-focused culture

--- Multi-tiered and comprehensive paid training program

--- Above market compensation plan with uncapped commission and comprehensive benefits

--- Internal advancement opportunities grow with us!

--- Sales Leadership

--- Sales Operations

--- Tuition Reimbursement

--- Paid Training

--- Sales contests, prizes, and competitions

--- And more

Primary Purpose:

Responsible for selling Customers Property and Casualty products, based on their needs, using cutting-edge technology, providing quotes and selling policies to insureds. In addition, responsible for creating a positive relationship between NatGen and prospective customers. This position may also participate in cross-training and necessary licensing to support selling of Accident and Health products.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.


  • Responsible for using various systems to track, gather information and answer customer inquiries
  • Identify customer needs and works to meet those needs using sales tools and techniques
  • Provide appropriate educational information
  • Strive to sell the product that best meets each customers needs
  • Working in a team oriented environment
  • Meeting key performance metrics such as sales, productivity and quality requirements
  • Strive to sell the NatGen Insurance product that meets the customer's need or other products when appropriate
  • Perform other duties as requested, including attending required meetings

    Minimum Skills and Competencies:

    The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • High school diploma or general education degree (GED)
    • Complete New Hire Technical Training Program
    • Active and valid Property and Casualty license or ability to acquire as part of our training program within 60 days of hire
    • Ability to be qualified by Department of Insurance to be appointed as a licensed sales agent by multiple insurance carriers which may include additional criminal background and credit checks as required by the Department of Insurance
    • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
    • Demonstrates adequate/accurate typing speed while talking to the customer
    • Demonstrate a working knowledge of auto policies and procedures
    • Demonstrate thorough knowledge of underwriting guidelines
    • Demonstrate thorough knowledge of billing guidelines
    • Demonstrate professional phone etiquette
    • Demonstrate proficiency with Sales systems
    • Must possess effective verbal and written communication skills
    • Must perform well in high-energy, dynamic and team-oriented environments
    • High degree of initiative, mature judgment, and discretion

      Desired Skills:

      • Associates or Bachelors degree, or equivalent customer service experience
      • Prior experience working with the public in a customer service or sales environment
      • Demonstrates the ability to make the Human Connection and empathize with the customers
      • Demonstrates the ability to negotiate in order to adequately sell the brand and product
      • Demonstrates basic math skills
      • Demonstrates strong attention to detail, organization skills, and timeliness in order to meet customer service expectations
      • Demonstrates the ability to think analytically
      • Demonstrates a high degree of dependability and motivation
      • Bilingual

        National General Holdings Corp. is an Equal Opportunity (EO) employer Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

        In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Keywords: Direct Auto, Charlotte , Retail Sales Agent, Hospitality & Tourism , Charlotte, North Carolina

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