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Area Operations Manager

Company: Cortland
Location: Charlotte
Posted on: September 13, 2020

Job Description:

At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth - and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show. As an Area Operations Manager, you assist the Director of Operations in leading the operations of a multimillion, multifamily portfolio by improving operational efficiencies and addressing marketing, operational, and people challenges. The Right-Hand Person Support the Director of Operations with day-to-day projects and assignments Assist with the implementation of corporate and local initiatives Help the Director of Operations in performing onsite quality control by walking community grounds and vacant units Provide suggestions for improving overall efficiencies and processes The Renovator Oversee the renovation process for acquisitions in your portfolio while also managing your lease-ups Train community teams on the lease-up process, ensure they comply with company standards, and act as their advisor throughout the upgrading process Monitor project progress to make sure renovations are on track with timelines and up to the Director of Operations' high-quality standards Have a sense of ownership for the success of new developments and acquisitions in the region The Problem Solver Think quickly on your feet to resolve any problems that come up on the fly Communicate effectively with a wide variety of personalities to resolve issues and foster a greater sense of teamwork Act as an advisor with change management process Assist with operational efficiencies and help monitor progress The Impact You Can Make The Director of Operations is able to maximize community performance, thanks to all your help implementing improvement programs and support in achieving operational goals. You energize your dedicated teams, and they feel empowered to make smart decisions under your guidance. Your residents love their homes and know they can depend on their Community team to anticipate their needs and provide a living experience they couldn't get anywhere else - even with renovations going on Superior record of 5 years in property management and 3 years as Community Manager; lease and renovation experience preferred High school diploma or equivalent required; some college preferred Ability to recognize problems and take action to improve a team Demonstrated success working with a diverse workforce Excellent written and verbal communication skills coupled with solid customer service Exceptional interpersonal, leadership, and mentoring skills Strong financial management skills; well-versed in budgeting and forecasting CAM and ARM designation; proficient in Microsoft Office and industry software At Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all - to make sure our communities are the perfect setting for living life to its fullest. Our success is fueled by our belief in a better life - where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people - possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them. Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talentresourcescortland.com or call 404.965.3988. Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

Keywords: Cortland, Charlotte , Area Operations Manager, Hospitality & Tourism , Charlotte, North Carolina

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