Team Coordinator
Company: Carolina Therapeutic Services First
Location: Charlotte
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Salary: INTERVIEWING NOW Job
Summary The Team Coordinator is responsible for leading and
managing the Community Support Team (CST). This role ensures that
all staff meet training and certification requirements, that
services remain compliant with regulatory standards, and that
consumers receive high-quality, person-centered care. Key
Responsibilities Team Leadership & Oversight Identify, hire, and
manage all CST team members, including: Mental Health Therapist
Substance Abuse Specialist Qualified Professional (Case Manager)
Peer Support Specialist Paraprofessional Ensure all staff maintain
required certifications and complete mandatory trainings for their
roles. Facilitate weekly CST meetings and ensure in-person
attendance. Oversee timely and accurate submission of staff
documentation and ensure compliance with agency and payer
requirements. Quality Assurance & Compliance Conduct ongoing
quality assurance to ensure consumer services align with service
definitions. Verify that all intakes assessments, addendums,
Person-Centered Plans (PCPs), Service Orders (SARs), and DLA-20s
are current and accurate. Ensure Treatment Team (TT) meetings are
held monthly with the CST team and consumer, with attendance
documented and signed. Monitor compliance for all consumers
monthly, verifying services remain within authorization guidelines
and also verify insurance coverage on monthly bases. Make sure QP
is linked to NC Topps and submit monthly reports on their caseload
and any other reports due to MCO monthly. Make sure RSVP are being
submitted and updated once completed and followed up upon
submitting Confidentiality Maintain strict confidentiality
regarding consumer information and service-related records in
accordance with agency policies, state regulations, and HIPAA
requirements.
Keywords: Carolina Therapeutic Services First, Charlotte , Team Coordinator, Healthcare , Charlotte, North Carolina