Registered Nurse - Live Answer
Company: Tryon Medical Partners
Location: Charlotte
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Registered Nurse - Live Answer
Job Summary: Manages and documents phone calls pertaining to
medical inquiries and medication refills. (This is a full time
position that will support the Live Answer team at SouthPark,
Monday to Friday 11 am to 8 pm) Primary Job Responsibilities/Tasks
may include, but not limited to: Working with physicians, MAs,
nurses and patients to resolve questions concerning medications,
health education, and medical advice within skill level and scope
of practice. Working with physicians, nurses, medical assistants
and patients to assess the urgency of patient problems. Recording
and maintaining complete and accurate records of patient and
physician communications regarding medical care. Possess ability to
handle high volume phone call and retrieve messages. Submit
electronically/fax new prescriptions and refilling prescriptions
according to physician orders. Serve as a resource to clinic staff
regarding medical information, patient assessment, and nursing
management of illness. Other duties as assigned. Education,
Experience and Certifications: Graduate of an accredited school of
professional nursing. Bachelor's degree is preferred. Must be
licensed as a Registered Nurse with the State of North Carolina.
CPR Certification through the American Heart Association or
American Red Cross required. 3 or more years of experience in a
medical setting with some supervisory experience is preferred. Must
have a working knowledge of an electronic health record system;
Athena preferred. Excellent customer service, computer,
communication skills required. Physical Requirements: Work
consistently requires walking, standing, sitting, lifting,
reaching, stooping, bending, pushing, and pulling. Must be able to
lift and support weight of 35 pounds. Ability to concentrate on
details. Use of computer for long periods of time. Powered by
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Keywords: Tryon Medical Partners, Charlotte , Registered Nurse - Live Answer, Healthcare , Charlotte, North Carolina
