Senior Product Manager - Clinical Strategy and Analytics
Company: Humana
Location: Charlotte
Posted on: May 27, 2023
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Job Description:
Description
We are looking for a dynamic Senior Product Manager to develop
clinical solutions for our members and providers, with full
accountability from strategy to execution. The Senior Product
Manager partner across various multi-disciplinary teams at Humana
to design, define and deliver digital clinical solutions to help
drive improved health outcomes for our members. The Senior Product
Manager sits in the center of strategy, design, engineering,
clinical, and operations and is responsible for owning the full
end-to-end product lifecycle. You should apply for this role if you
are a leader who is passionate about solving complex healthcare
problems and are looking for an opportunity to deliver innovative
clinical products and programs at scale.
Responsibilities
Location: Remote
What you will do:
Develop and own the product vision, product strategy, Objectives
and Key Results (OKRs), roadmaps, requirements and execution of key
clinical programs and products
Utilize product management processes and tools such as: user
research and concept testing, opportunity sizing and business case
development, product blueprints, training development and ability
to de-risk barriers to scale. Leverage a preferred Product
framework consistently
Refine the backlog and make prioritization decisions across
competing priorities. Display ability to balance and present
tradeoffs between business objectives and customer needs.
Successfully work with customer and internal stakeholders to
understand pain points and workflow issues with existing live
product features and actively works to mitigate risk
Inform data requirements with business rationale. Work with
relevant partners to develop plans for data ingestion and
optimization
Leverage foundational project management skills such as: documented
decisions, plans, and timelines, progress reporting and artifact
collection
Identify the highest impact areas for our members and providers.
Translate metrics into business decisions and well-defined business
use cases
Leverage a design-first (e.g., 'double diamond') approach to
developing product requirements, including partnering with
design/research, marketing, engineering, and other team members to
deeply understand member and provider needs. Collaborate with
internal stakeholders to ensure alignment with business partners
and member needs
Successfully leverage quantitative and qualitative research to
create prioritized requirements when defining solutions and
workflows
Iteratively and consistently work to improve our products and
programs by looking for new ways to deliver value to our members
and providers
Leverage a consistent and data-based framework for making
buy/build/partner decisions when scoping solutions. When
applicable, successfully partner and co-develop with external
digital health companies to launch a clinical product or
program
Implement agile and lean methodologies to rapidly learn and iterate
product concepts to create sticky user experiences and to
consistently assess value and 'fail faster'
Define success for each phase of the product lifecycle from initial
feasibly phase to fully scaled solution. Define Key Performance
Indicators per phase and path to incremental value and continuous
optimization. Drive product success metrics including market
adoption, customer satisfaction, and utilization
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Role Essentials
Bachelor's degree
5 or more years of product management and/or clinical
implementation experience
Strong customer/end user orientation, with a data driven decision
making approach
Comfortable working independently and communicating through
multiple levels in the organization
Exceptional oral and written communications skills, with the
polish, poise, and executive presence that will ensure effective
interaction with all organizational levels, including senior and
executive level audiences
Proven ability to thrive in a dynamic, fast-changing environment;
be nimble and adaptable, handle ambiguity
Role Desirables
Passionate about improving the U.S. healthcare system and eager to
tackle complex but important, clinical and administrative
challenges
Experience in Healthcare, care coordination, clinical workflow
management, clinical programs, or value-based care. Direct
experience working with patients and/or providers preferred
Track record of delivering value via products that have scaled.
Experience commercializing digital health products to consumers,
patients, members, and/or providers preferred
Track record of delivering with cross-functional agile scrum
teams
Experience with healthcare data and standards
Experience working with external partners to execute a product
launch
Previous people management experience or experience leading cross
functional teams or initiatives
Additional Information
Humana is an organization with careers that change lives-including
yours. As an innovator in the fast-paced industry of healthcare, we
offer our associates careers that challenge, support and inspire
them to use their passion for helping others and to lead their best
lives. If you're ready to help people achieve lifelong well-being,
and be a part of an organization that is growing and poised to make
an impact on the future of healthcare, Humana has the right
opportunity for you.
Scheduled Weekly Hours
40
Humana complies with all applicable federal civil rights laws and
does not discriminate on the basis of race, color, national origin,
age, disability, sex, sexual orientation, gender identity or
religion. We also provide free language interpreter services. See
our
https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
Keywords: Humana, Charlotte , Senior Product Manager - Clinical Strategy and Analytics, Healthcare , Charlotte, North Carolina
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