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Senior Account Manager

Company: Impetus Technologies
Location: Charlotte
Posted on: September 15, 2019

Job Description:

Location: New York/Phoenix, AZ/Charlotte, NC

Qualification: MS in Information Technology and Management, MBA

Experience: 10-15 years

Big Data/Analytics


  • Ability to interact, conduct commerce and liaise with top echelons business and technology executives in an organization
  • Operate as the lead point of contact for all matters specific to your customers
  • Build and maintain strong, long-lasting customer relationships
  • Develop a trusted advisor relationship
  • Ensure the timely and successful delivery of our solutions per clients' needs and objectives
  • Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics
  • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
  • Assist with high severity requests or issue escalations as needed

    Responsibilities:The position will be responsible for developing long-term relationships with the portfolio of assigned customers, connecting with key business executives and stakeholders with an objective to lead the strategic growth of sustainable, profitable revenue.

    S/he will manage every aspect of the service delivery for a large enterprise account with a holistic perspective across excellence in delivery, anticipating growth opportunities, and building strong client relationships ensuring client satisfaction in helping solve their business problems.

    Additional Information:

    • Demonstrated success in managing large customers
    • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level
    • Experience in delivering client-focused solutions based on the customer need
    • An understanding of the big data space and the major players is a plus
    • Experience with Business Intelligence, Analytics Tools, or Data Warehousing
    • An understanding of big data customer requirements
    • Proven ability to manage multiple projects at a time while paying strict attention to detail
    • Excellent analytical and creative problem-solving skills.
    • Excellent listening, negotiation, and presentation skills
    • Excellent verbal and written communications skills
    • "People person" who is confident and has a versatile personality
    • Entrepreneurial mindset

Keywords: Impetus Technologies, Charlotte , Senior Account Manager, Executive , Charlotte, North Carolina

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