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Operational Risk Consultant 5 - Wholesale Issue Management Pre- Valida

Company: Wells Fargo
Location: Charlotte
Posted on: May 20, 2019

Job Description:

Job Description
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Wholesale Banking provides financial solutions to businesses across the United States and globally. Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital. We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.Wholesale Control (WC)The Wholesale Control (WC) organization serves as the front line risk management organization within the Wholesale Banking group of Wells Fargo supporting the Wholesale businesses with risk strategy, implementation, and execution. The Wholesale Control team is accountable to assess and effectively manage risks across all risk types and Wholesale businesses delivering an integrated view of risks, producing a sustainable control environment, and instilling a culture of strong risk management. The team is responsible to identify and assess risks, design and implement controls, and execute and monitor the controls to ensure they are working effectively to manage risk across Wholesale. Wholesale Control interfaces with Independent Risk Management and Audit to drive comprehensive and consistent implementation of regulatory and corporate risk policies and programs across Wholesale. The RoleThis position will report to the Wholesale Governance Issue Management and Escalation Manager. The position will be part of a team that is charged with conducting the pre-validation analysis and completeness review of new and existing Records (Sources, Issues and Corrective Actions) under new, prescribed Enterprise requirements and Wholesale Banking risk management processes.Individual Responsibilities

  • Assist the Issue Management and Escalation Manager define the communication strategy and interaction models between the business (issue owners), the Wholesale Governance Issue Management and Escalation Team, Independent Risk Management, and other oversight functions.
  • Help design the pre-validation review processes of issues and corrective action closure memoranda and supporting documentation based on issue source type and issue rating. Help develop the interaction approach with other Wholesale Control teams for their participation in the review of issue and corrective action memoranda and supporting documentation.
  • Conduct pre-validation reviews of issues and corrective actions. The review to include root cause identification, corrective action completeness, readiness for validation, closure memo content, evidence of sustainability, and other issue management lifecycle activities.
  • Discuss any challenge with issue and corrective action owners and their respective Line of Business Control Issue Management teams, with the assistance of Wholesale Issue Management Business Relations and Intake team members.
  • Facilitate the approval process for corrective action approvals.
  • Partner with issue owners and independent risk management teams to determine if an issue has a cross-business or cross-business group impact.
  • Assist the Issue Management Tracking, Monitoring and Reporting Team to provide status updates that reflect progress details and the likelihood of meeting the target due date within required timeframes and notify appropriate parties, including Regulatory Relations Coordination, of delays or obstacles.
  • Conduct failed review analysis to identify any emerging issue management deficiency trends. Create and deliver training to Line of Business Issue Management Teams on issue management deficiency trends.
  • Help train risk consultants within the Issue Management Pre-validation and Closure Oversight Team.Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Required Qualifications
    • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both

      Desired Qualifications
      • Advanced Microsoft Office skills
      • Excellent verbal, written, and interpersonal communication skills
      • Strong analytical skills with high attention to detail and accuracy
      • Ability to interact with all levels of an organization

        Other Desired Qualifications
        • Knowledge and understanding of Regulatory Risk and Compliance policies and programs and of the Shared Risk Platform risk management tool ("SHRP")
        • Experience assisting with successfully escalating complex issues and tracking follow-through to completion
        • Experience assisting with the conducting of root cause analysis for data-driven process-related improvements
        • Knowledge and understanding of some wholesale banking products and services
        • Some familiarity and understanding of Risk Management Information Systems
        • Ability to partner with other teams to problem solve
        • Database experience

          Job Expectations
          • Ability to travel up to 10% of the time


            All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

            Relevant military experience is considered for veterans and transitioning service men and women.
            Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo, Charlotte , Operational Risk Consultant 5 - Wholesale Issue Management Pre- Valida, Executive , Charlotte, North Carolina

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