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Service Desk Manager

Company: TEKsystems, Inc
Location: Charlotte
Posted on: May 19, 2019

Job Description:

TEKsystems is looking for an experienced service desk manager. This individual will be assiting in creating a service desk environment from scratch, this includes putting processes in place and metrics. * MUST have previous experience building out a service desk from scratch ( not necessarily people management but process)* Documentation and process skills- they will be creating the process around end user packaging and how they are going to be handling future requests coming in * Experience with excel, measuring KPIs, creating metrics for the team *MUST be able to work on TEKsystems W2About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.

Keywords: TEKsystems, Inc, Charlotte , Service Desk Manager, Executive , Charlotte, North Carolina

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