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Compliance Manager 3 (Consumer Credit Cards & Add On Products)

Company: Wells Fargo
Location: Charlotte
Posted on: February 15, 2019

Job Description:

Job DescriptionAt Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Corporate Risk helps all Wells Fargo businesses identify and manage risk. We focus on three key risk areas: credit risk, operational risk and market risk. We help our management and Board of Directors identify and monitor risks that may affect multiple lines of business, and take appropriate action when business activities exceed the risk tolerance of the company.

Wells Fargo Compliance is the companys compliance independent risk management function, providing company-wide leadership, standards, support, and independent oversight to ensure that all front-line business groups abide by applicable laws, rules, regulations and regulatory guidance (regulatory requirements), meet compliance responsibilities, and manage compliance risks. Wells Fargo Compliance credibly challenges management decisions, business processes and activities, and evaluates and assesses adherence to applicable regulatory requirements. It provides appropriate analysis, reporting, and escalation to senior management and the Board of Directors, sets minimum standards for the company, and gives advice, guidance, and support for compliance risk management activities across the enterprise.

Payments, Virtual Solutions and Innovations (PVSI) Compliance institutes the development, implementation, and execution of the compliance strategy for PVSI supporting its payments platforms including digital capabilities, online, mobile, and phone channels, and innovation teams. PVSI Compliance provides independent oversight and support to PVSI lines of business including Operations, Cards & Retail Services, Deposit Products Group, Wells Fargo Virtual Channels, Innovations, and Treasury, Merchant Payments & Solutions.

Primary Duties and Responsibilities:


  • Manage a team responsible for managing compliance risk for consumer credit card and add-on products over product lifecycle (i.e., product development, marketing, application, underwriting, fulfillment and servicing)
  • Advise consumer credit card business on compliance requirements and provide credible challenge in assessment and management of compliance risk; assure federal/state compliance
  • Provide compliance subject matter expertise in development and maintenance of processes flows and self-assurance activities
  • Review and provide guidance for new business initiatives and product/service modifications
  • Oversee management of compliance issues to ensure effective root cause analysis, development and timely implementation of effective corrective actions, sustained risk mitigation, and escalation of any gaps or delays as needed.
  • Conduct Fair Lending and UDAAP risk assessments for consumer credit card products, services and activities
  • Review third party risk assessments for compliance with applicable laws and regulations
  • Review and challenge front line on corrective actions and remediation (C2C) activities to address to issues and regulatory findings
  • Support regulatory compliance exams and audits by ensuring front line understands requirements, participate in audits/exams as required, and review audit/exam submissions
  • Perform compliance review of business policy and procedure development and modification
  • Support Enterprise Testing in compliance review activities involving consumer credit card and add-on products
  • Represent Wells Fargo Compliance in credit card risk, oversight and steering committees (e.g., Pricing Committee, Credit Approval Presentation)
  • Develop and produce reporting to inform senior management and the board of directors on compliance matters
  • Support timely implementation of applicable state and federal regulatory changes for consumer credit card
  • Identify, implement and execute compliance monitoring as needed


    Required Qualifications

    • 8+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 8+ years of IT systems security, business process management or financial services industry experience, of which 4+ years must include direct experience in compliance, operational risk management, or a combination of both
    • 3+ years of management experience

      Desired Qualifications

      • Advanced Microsoft Office skills
      • Excellent verbal, written, and interpersonal communication skills
      • Strong analytical skills with high attention to detail and accuracy
      • Ability to articulate complex concepts in a clear manner

        Other Desired Qualifications


        • Advanced Microsoft Office skills
        • Excellent verbal, written, and interpersonal communication skills
        • Advanced Degree preferred (Masters, MBA, or JD)
        • CRCM designation or prior experience as Examiner or Auditor
        • Knowledge and understanding of credit card products and related compliance requirements
        • Strong analytical skills with high attention to detail and accuracy
        • Ability to articulate complex concepts in a clear manner
        • Ability to negotiate, influence, and collaborate to build successful relationships
        • Experience developing, implementing and monitoring a risk-based compliance program to assure compliance with federal, state, agency, legal and regulatory requirements or providing oversight to a compliance function
        • Ability to exercise independent judgment and creative problem solving techniques
        • Experience working with examiners and internal auditors


          Street AddressMN-Minneapolis: 600 S 4th St - Minneapolis, MN

          IA-Des Moines: 666 Walnut St - Des Moines, IA

          NY-New York: 140 E 45th St - New York, NY

          NC-Charlotte: 330 S Tryon St - Charlotte, NCDisclaimerAll offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

          Relevant military experience is considered for veterans and transitioning service men and women.

          Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

          Keywords: Wells Fargo, Charlotte , Compliance Manager 3 (Consumer Credit Cards & Add On Products), Executive , Charlotte, North Carolina

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