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Infrastructure Program/Project Manager - Charlotte, NC

Company: Bank Of America
Location: Charlotte
Posted on: February 15, 2019

Job Description:

Job Description:

Leads a large project or multiple projects that are significant in scope and impact. Works independently, with limited direction, and is evaluated through end results. Initiates and provides leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of an IT environment which meets current and anticipated business requirements and objectives. Participates with IT management in the development of technology products, service standards and development efforts that impact the client/business area. Serves as a single point of contact and the escalation point between the client/business area and internal IT management for the resolution of unresolved problems, complaints and complex service requests. Provides the client areas with technology products and service alternatives that improve the IT service delivery process. Associates in this job code do not manage people.


Manages a variety of Risk & Finance Technology Infrastructure projects and processes. Represents supported domains in enterprise-level activities; works with tech executives and development managers to complete enterprise-driven tasks. Activities will include (but not be limited to) oversight of the Infrastructure Risk Remediation Book of Work, negotiations/planning with partners, defining and implementing process improvements.

Required Skills:

  • Infrastructure Project / Process Management - Ability to effectively drive all aspects of an initiative: initiate, plan/re-plan, lead associated resources, manage risk, stakeholder expectations, implement, control and closure activities
  • Infrastructure Projects - project/program management experience must include infrastructure projects
  • Communication Skills - Excellent active listening skills. Highly polished capability to effectively and crisply message to technical teams, business and technical stakeholders and leadership
  • Relationship Building - Proven ability to develop strong relationships and build trust with both clients and partners
  • Multitasking - Ability to manage multiple concurrent time-bound tasks within the portfolio of work is business as usual
  • Infrastructure Risk Awareness - Awareness and proactive management of risk.
  • 5+ years of Technical Project / Process Management
  • Experience must include Infrastructure experience, either managing infrastructure projects or working as SA, DBA, or similar
  • Experience working in a matrixed-organization

    Desired Skills:
    • Bachelor degree in Information Technology or equivalent experience desired
    • PMP or other project management certification desired

      Shift: 1st shift (United States of America)

      Hours Per Week: 40 Date Posted: 2/7/2019 3:00:00 AM - provided by Dice Business Requirements, DBA, Development, Manager, Management, PMP, Project, Project Management, Project Manager

      Keywords: Bank Of America, Charlotte , Infrastructure Program/Project Manager - Charlotte, NC, Executive , Charlotte, North Carolina

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