Store Manager-Albemarle

Company: Shelby American, Inc.
Location: Charlotte
Posted on: April 29, 2025

Job Description:

Position starting at $60,000-$65,700 (dependent on experience), with annual merit increases and production bonuses. All team members are eligible for career development, skill training classes at no cost, a team member discount, and full-time benefits including medical, dental, vision insurance, and paid time off.
Summary
Manages, leads, and operates a retail store and donation center, ensuring compliance with all agency policies, procedures, and practices.
Essential Duties and Responsibilities

• Directs store activities to ensure satisfactory financial performance by managing sales, controlling expenses and payroll, handling personnel issues, accounting, merchandising, loss prevention, and staff development.
  
• Recruits, interviews, hires, and completes onboarding for new employees.
  
• Ensures all employees are trained, attend required orientations and classes, and are properly developed in their roles.
  
• Supervises staff, manages staffing and scheduling for regular hours and special events.
  
• Coordinates shipments and adjusts inventory to meet sales goals.
  
• Verifies daily sales reports and cash receipts; ensures daily deposits and report submissions as per policy.
  
• Fosters a positive work environment through communication, incentives, and performance evaluations.
  
• Promotes diversity, equity, inclusion, and belonging initiatives within the agency.
  
• Resolves customer issues to maintain satisfaction and a positive shopping environment.
  
• Sets merchandise pricing according to established guidelines.
  
• Implements seasonal displays, signage, and promotional activities.
  
• Reports security or theft issues to Loss Prevention.
  
• Collaborates with Workforce Development Services and Retail Pathways to ensure service programs operate effectively.
  
• Supervises store staff, fulfilling supervisory responsibilities including hiring, training, performance management, and discipline.
  
  Supervisory Responsibilities
  Directly supervises store employees, manages hiring, training, performance appraisals, rewards, discipline, and resolves employee issues in accordance with agency policies.
  Additional Responsibilities
  

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• Performs tasks of subordinates as needed.
  
• Participates as a member of the Donated Goods Retail Management Team.
  
• Reports building and equipment needs to appropriate directors.
  
• Performs other duties as assigned by management.
  
  Leadership Competencies
  Demonstrates competencies aligned with Goodwill's Leadership Model and core values, including Mission & Community Orientation, People Orientation, Results Orientation, and Personal Development Orientation, with specific skills in community engagement, staff development, data analysis, financial stewardship, emotional maturity, integrity, and change management.
  Qualifications
  Education and Experience
  Bachelor's degree in Business or related field and three years retail management experience as a Store Manager, or equivalent education and experience.
  Certificates, Licenses, Registrations
  Valid Driver's License (Class C), auto insurance, and reliable vehicle.
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Keywords: Shelby American, Inc., Charlotte , Store Manager-Albemarle, Executive , Charlotte, North Carolina