General Manager
Company: Cushman & Wakefield
Location: Charlotte
Posted on: October 30, 2024
Job Description:
Job Title: General ManagerJob Description SummaryOversees all
operational aspects of managing and leading staff to ensure the
highest level of delivery of services consistent with C&W's
standards across the market's portfolio.Job DescriptionESSENTIAL
FUNCTIONS AND RESPONSIBILITIESMay be responsible for one or more of
the following:
- Participate in monthly calls to share best practices and
produce leads for institutional clients in multiple markets.
- Establish and monitor appropriate checks and balances to ensure
high level of quality in operations while ensuring that the
management teams understand and exceed Client's goals/expectations
for each property.
- Understand and observe compliance with management agreements,
review and approve expenditures, which exceed the authority level
established for project and property manager.
- Guarantee timeliness and accuracy of financial and management
reports, and confirm that expenditures comply with Client and
C&W policies.
- Assist property/account manager in maintaining relationships
with Client's senior level decision makers.
- Ensure compliance of full utilization of C&W tools and
resources (i.e. Connect, Asset Services SharePoint site, Operations
Manual, Engineering Disciplines, Yardi, SOC-1 prescribed accounting
software, automated preventative maintenance software).
- Verify the existence of property procedures including
Operations Manual, Tenant Handbook, and Emergency Procedures as
updated to current industry, Client, and C&W standards.
- Provide training and professional development in conjunction
with Asset Services policies.
- Interface with accounting leaders and Transitions & Quality
Control leader for feedback on associate performance and to conduct
periodic audits when necessary.
- Develop the most profitable and efficient personnel model to
staff each asset. Utilize K-1 Pricing Tool for all business
opportunities.
- Participate in national asset services task forces and/or
committees.
- Assist the Asset Services leader in delivering financial
results (P&L responsibility), as well as assist in preparing
market level Asset Services budgets, monthly variances and
forecasting.
- Assist city lead with hiring, supervising, training, reviewing
and overall performance management of asset services personnel.KEY
COMPETENCIES
- Financial Acumen
- Customer Focus (internal and external)
- Communication Proficiency (oral and written)
- Time Management Skills
- People Management Skills
- Leadership
- Business Development
- Sense of UrgencyIMPORTANT EDUCATIONBachelor Degree in Business
Administration or related discipline.IMPORTANT EXPERIENCE
- 8 -10 years of commercial property management and/or executive
level sales management experience.
- CPM and/or RPA comparable experience in a senior leadership
role.
- Extensive experience in analysing and negotiating commercial
lease and/or contract language.
- Proven experience in
management/evaluation/development/motivation of
subordinates.ADDITIONAL ELIGIBILITY QUALIFICATIONS
- Maintain real estate license per any statutory
requirements.
- Active participation in CPM and RPA local and national chapters
preferred.
- Thorough understanding of financial reporting and variance
analysis.
- Actively involved in the leadership level in charitable
organization(s).WORK ENVIRONMENTThis job operates in a professional
office environment. This role routinely uses standard office
equipment such as computers, phones, photocopiers, filing cabinets
and fax machines.PHYSICAL DEMANDSThe PHYSICAL DEMANDS described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.While
performing the duties of this job, the employee is regularly
required to communicate with others and exchange accurate
information; operate a computer and other office productivity
machinery; move about the workplace; remain in a stationary
position for 85% of the time; and extend hands and arms in any
direction.AAP/EEO STATEMENTC&W provides equal employment
opportunity to all individuals regardless of their race, color,
creed, religion, gender, age, sexual orientation, national origin,
disability, veteran status, or any other characteristic protected
by state, federal, or local law. Further, the company takes
affirmative action to ensure that applicants are employed and
employees during employment are treated without regard to any of
these characteristics. Discrimination of any type will not be
tolerated.
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Keywords: Cushman & Wakefield, Charlotte , General Manager, Executive , Charlotte, North Carolina
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