Business Support Manager II/Vendor Manager - Audit
Company: Disability Solutions
Location: Charlotte
Posted on: September 27, 2024
Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job DescriptionThe Corporate Audit (CA) Vendor
Manager/Business Support role is a central point of contact
division that liaises with Bank of America Global Procurement and
third-party vendors on behalf of the department. This role
coordinates, in partnership with Global Procurement, specific
vendor management responsibilities to enable the CA division to
acquire, onboard, retain and offboard co-source resources. This
includes forecasting/run-rates for SOWs, Contract Labor
Professionals (CLP), invoices, and contractors), manage key
routines, track outstanding vendor deliverables, manage, and track
issues and escalations, as well as support contract
development/negotiations and execution of third-party management
requirements.Required Skills:
- Resource management and forecasting
- Vendor management and procurement
- Metrics and reporting
- Highly organized and detailed oriented
- Highly skilled with Microsoft office suite (Excel, Word,
PowerPoint) to track and manage multiple SOWs, CLPs across multiple
workstreams.
- 5-10 years of experience in vendor management or a related
field.
- Oversees the development, tracking, aggregation and reporting
of business operating metrics specific to the onboarding and
monitoring of contract labor
- Assesses processes and implements improvements to drive greater
efficiency and improve accuracy.
- Builds cross-organizational relationships and coordinates
effective routines and communications.
- Ability to synthesize information and data for senior
management.
- Clear, concise communicator
- Has a bias for action and driving results
- Ability to work independently and collaboratively at all levels
within the organization.
- Maybe instead we have something about ability to manage
multiple tasks, prioritize, etc.Desired Skills
- 3-5 year's experience in vendor relationship/third party risk
management.
- Tableau or Alteryx
- Proficiency with Bank of America procurement
applicationsAdditional Job Description:Manages diverse
administrative functions usually for a very large, complex
department or for a complete line of business that may be regional
or national in scope, often requiring associates in one or more
location. Functions managed may include: financial
control/budgeting and consolidation, personnel processes,
audit/compliance, premises, and coordination of certain projects,
associate training, service quality, process improvement, business
continuity, or communication. Consults with senior management in
evaluating current methods and developing strategies to implement
changes and improvements. Requires a thorough knowledge of the
department or business units functional area or products. Working
knowledge of general bank policies, programs and procedures and
financial/accounting practices. Generally has full management
responsibility over a relatively large team and may manage one or
more levels of managers.Leads the support/administrative functions
for a somewhat large department usually at a local level.
Responsibilities may include budget analysis and recommendations,
operations analysis, identification and resolution of work flow
issues, associate training, service quality, process improvement.
Resolves personnel, audit and/or budget issues by researching and
analyzing unusual problems, administers bank programs and policies
and provides interpretation to department. Requires an in-depth
knowledge of bank policies and programs and of the departments
functional operations. May direct workflow activities.Shift:1st
shift (United States of America)Hours Per Week: 40
Keywords: Disability Solutions, Charlotte , Business Support Manager II/Vendor Manager - Audit, Executive , Charlotte, North Carolina
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