Senior Manager, Quality
Company: XPO
Location: Charlotte
Posted on: September 25, 2024
Job Description:
What you'll need to succeed as a Senior Manager, Quality at
XPOMinimum qualifications:
- Bachelor's degree or equivalent related work or military
experience
- 5 years of experience and skills
- Available to travel up to 50% of the time Preferred
qualifications:
- Bachelor's degree in Transportation, Distribution or Logistics,
or 4 years of related work or military experience
- 2 years of supervisory experience
- LTL industry experience
- Positive attitude with the ability to multitask and motivate
your team
- Exceptional leadership, communication and administrative skills
About the Senior Manager, Quality jobPay, benefits and more:
- Competitive compensation package
- Full health insurance benefits available on day one
- Life and disability insurance
- Earn up to 13/15 days of PTO over your first year
- 10 paid company holidays
- 401(k) option with company match
- Education assistance
- Opportunity to participate in a company incentive plan What
you'll do on a typical day:
- Communicates the vision for and leads project/performance
improvement and quality within the Region ensuring key stakeholders
are bought in and aligned.
- Partners with Region leadership teams to improve the execution
of key quantifiable objectives, such as touches per charged damage,
percent delivered damage, on-time service, and damage frequency as
well as other metrics relevant to the initiative or project.
- Acts in an advisory role to all service centers, staff, and
leaders in the assigned Region.
- Coaches staff and leaders across a variety of roles responsible
for achieving performance improvement and building improvement
capability.
- Facilitates process improvement activities within the Region
and mentors/coaches staff on process improvement principles.
- Implements, oversees, and continuously improves systems,
processes, and standard work to drive the successful management of
the network.
- May assist the Sr. Director, Operations with technical,
professional, business, budget and process decisions and ensures in
the assigned Region that all decisions are accomplished according
to schedule, scope, quality, and budget guidelines. Senior Manager,
Quality are required to:
- Demonstrated knowledge of supply chain management techniques
and processes.
- Demonstrated experience in process improvement methodology,
analytics, change management/organizational development, program
development and planning, project management.
- Demonstrated business knowledge (business functions, processes,
procedures, goals, objectives, measures, metrics, internal
self-assessment processes, etc.).
- Experience in supply chain or transportation.
- Less-than-Truckload (LTL) experience, preferably in a
leadership role.
- Availability to travel up to 50% of the time.
- Lift objects of various shapes, sizes and weights to 50 lbs.
frequently and greater than 75 lbs. occasionally
- Reach (including above your head), bend, climb, push, pull,
twist, squat and kneel
- Walk and stand for extended periods on a loading dock that is
not climate-controlled and may be slippery
- Work outside in inclement weather About XPOXPO is a top ten
global provider of transportation services, with a highly
integrated network of people, technology and physical assets. At
XPO, we look for employees who like a challenge and can communicate
effectively in all situations. We want to leverage your skills and
years of experience to drive positive results while ensuring a
bright future for yourself and XPO. If you're looking for a growth
opportunity, join us at XPO. We are proud to be an Equal
Opportunity/Affirmative Action employer. Qualified applicants will
receive consideration for employment without regard to race, sex,
disability, veteran or other protected status. All applicants who
receive a conditional offer of employment may be required to take
and pass a pre-employment drug test. The above statements are not
an exhaustive list of all required responsibilities, duties and
skills for this job classification. Review XPO's candidate privacy
statement here.
Keywords: XPO, Charlotte , Senior Manager, Quality, Executive , Charlotte, North Carolina
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