General Manager
Company: HC-Resource
Location: Charlotte
Posted on: September 25, 2024
Job Description:
HC-Resource is seeking an experienced and dynamicGeneral
ManagerinCharlotte, NC. We have maintained a stellar reputation for
providing quality food, superb beer selections and exemplary
customer service excellence!We have grown by leaps and bounds since
opening our first restaurant in 2004, and we owe much of that
success to hiring, developing and rewarding our staff of highly
trained and professional employees. As we continue to build and
grow, we are just as passionate today about finding the best people
to join our team.If you have a passion for friendly people, made
from scratch food, craft beer and cocktails and a hospitality
background then we want to talk to you!Responsibilities:
- Recruiting, selecting and developing a competent team of store
personnel who lead the industry in customer service
- Maintaining adequate inventory levels to ensure out of stocks
are eliminated and inventory turns are realized at least once
monthly-this is especially important on bottled beer and liquor
items since that's where most of our inventory sits the
longest
- Industry leading training
- Managing employee relations by effectively communicating with
staff using various styles of approach depending on the
individual
- Maintaining store conditions that meet or exceed company
goals
- Analyzing financial and accounting reports
- Controlling expenses such as food cost, inventory, cash
control, payroll, etc. to at or below company budget
guidelines
- Ensuring that staff schedules are posted within the company's
timeline
- Completing recurring tasks on or before scheduled
deadlines
- Maintaining a professional image at all times towards customers
and staff
- Providing Excellent Customer Service at all times.
- Maintaining at 95% or higher on government health
inspections.What we're looking for:
- Proven success in leadership of high-volume full-service
restaurants
- Leadership qualities that motivate and develop a high-achieving
team
- Exceptional customer service
- Lead the restaurant team by setting them up for success,
leading by example, setting high standards and delegating to &
developing people
- Create a safe, fun and clean environment in which employees
will thrive and guests will return and recommend us to their
friends
- Ensure the safety and security of employees, guests and company
assets
- Communicate openly, clearly and effectively with a positive,
solutions-oriented demeanor
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Keywords: HC-Resource, Charlotte , General Manager, Executive , Charlotte, North Carolina
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