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Field Service Copier Technician Manager

Company: Morris Business Solutions
Location: Charlotte
Posted on: May 15, 2024

Job Description:

Morris Business Solutions is the premier office technology provider in North and South Carolina. Are you a seasoned Copier Service Technician with a passion for technical excellence? Do you thrive in a fast-paced environment, diagnosing and resolving complex copier issues? We're seeking a highly skilled and experienced Field Service Technician Manager to join our team and lead the way in delivering top-notch technical support! The successful candidate will be responsible for leading a team of field service technicians, ensuring the timely and efficient delivery of high-quality service to our clients in the Charlotte / Greensboro area. If you have a strong technical background, excellent leadership skills, and a passion for delivering outstanding customer service, we want to hear from you. The high standards of service we provide for our clients has played a crucial role in maintaining our high rate of retention, along with gaining new business.Qualifications/Requirements:Must have minimum 3 years of technical experience with copiers and other office equipment; Xerox and Kyocera experience is a plusManage and lead a team of field service technicians, providing guidance, training and supportBasic computer skills: scan to email, scan to folder, Install Drivers, knowledge of Fiery or Papercut are helpful, but not requiredAbility to communicate clearly and effectivelyAbility to diagnose, problem solve, and maintain client integrity and relationshipsWillingness to travelWorks efficiently to manage, and resolve service callsMeticulous documentation and record-keeping abilitiesValid Drivers LicenseBenefits:Health InsuranceDental InsuranceVision Insurance401K MatchingLife InsurancePaid Time OffHoliday PayMonthly BonusYearly RaisesHighest Rated Technician goes on Presidents Club Trip. Past trips have included Paris, St. Lucia, Bahamas, Hawaii, Jamaica, Greece, Ireland, and Key WestWhy work for Morris Business Solutions:Supportive and motivational team with a family style environmentCompetitive benefits including 401K with company matchGenerous bonus and raises based on performanceUncapped Earning PotentialBe part of a forward-thinking team that values creativity and innovationCheck out our website at www. MorrisBusiness.comNo after-hour shifts or weekends. Company provided vehicle. All maintenance and gas cards are provided with no need for out-of-pocket expenses or waiting to be reimbursed. Company Shirts are provided at no cost. Work Laptop Jobble

Keywords: Morris Business Solutions, Charlotte , Field Service Copier Technician Manager, Executive , Charlotte, North Carolina

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