Manager, Associate Relations & Associate Experience
Company: Cedar Fair - Charlotte
Location: Charlotte
Posted on: April 30, 2024
Job Description:
Overview:Cedar Fair is hiring for a Part Time Manager of
Associate Relations and Associate Experience in Charlotte, NC. The
Manager, Associate Relations & Associate Experience acts as the
initial contact for inquiries from park-based HR management and
corporate operations partners, promptly addressing questions and
requests for assistance within their authority or directing them to
the appropriate Center of Excellence (COE) team member.
Responsibilities:
Receives escalated employee relations
inquiries from park-based HR management, promptly addressing within
their authority or escalating further to the Director, if needed.
Reviews disciplinary action and performance management documents,
provides consultation to management and associates regarding all
aspects of associate relations and related policies and procedures.
Receives policy and compliance inquiries from park-based HR
management and corporate operations partners, promptly addressing
within their authority or escalating further to the Director or to
the appropriate COE team member.Provides informed, confident and
consistent interpretation and guidance to assist stakeholders,
within the parameters of company policy, regulatory compliance and
modern HR best practices.Assists Director, Associate Experience
with enterprise-wide projects that positively impact our
associates' work experienceAttends informational meetings on behalf
of the Director, escalating any concerns and coordinating any
projects or tasks as directed, through to completion.Provides
liaison services between legal counsel and park locations in legal
matters such as DOL and EEOC claims, connecting appropriate
parties, setting up communication channels and assisting with data
collection as needed.Maintains, and demonstrates through actions,
an attitude and philosophy consistent with company standards.Builds
strong partnerships with key departments including Security, Safety
and Staff Services to foster trust and accountability.Handles
sensitive associate data, reports, and proprietary & confidential
information discreetly.Assists Associate Experience team with
maintaining the compliance calendar used for scheduling periodic
reminders and training as well as scheduling regular compliance
audits.Assists Associate Experience team in maintaining HR policy
and procedure library that is appropriately accessible to
associates and managers.Appropriately maintains all work in HR
People & Culture central repository and accurately documents all
project workEnsures project deliverables meet legislative and
internal deadlines by motivating and influencing internal partners
and seeking solutions to obstacles.
Qualifications:
Bachelor's Degree in Human Resources
or Business Administration, or an equivalent of education and
experience.3-5 years' experience in Employee Relations, HR
Generalist 2-3 years experience conducting employee relations
investigations2-4 years advanced knowledge of US employment law1-2
years HR experience in an organization with multiple sites in
multiple statesMust be proficient with Microsoft Office (Word,
PowerPoint, and Excel). Microsoft SharepointHigh level of
professional discernment and discretion when handling confidential
informationProven ability to communicate effectively and be highly
organizedPREFERED REQUIREMENTS: -
SHRM- CP, PHR certificationEmployee
Relations Incident Reporting system experience, such as
Ethicspoint
Keywords: Cedar Fair - Charlotte, Charlotte , Manager, Associate Relations & Associate Experience, Executive , Charlotte, North Carolina
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