Account Director II-Channel Mgr NC
Company: Lumen
Location: Charlotte
Posted on: April 25, 2024
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Job Description:
About Lumen
Lumen connects the world. We are igniting business growth by
connecting people, data and applications - quickly, securely, and
effortlessly. Together, we are building a culture and company from
the people up - committed to teamwork, trust and transparency.
People power progress.
Lumen's commitment to workplace inclusion and employee support
shines bright. We've made the Newsweek 2024 Greatest Workplaces for
Diversity list and achieved a perfect score of 100 on the Human
Rights Campaign Corporate Equality Index (CEI) for the fifth
consecutive year. Plus, we're the top employer in the
communications and telecom industry, ranking 12th overall across
all industries in The American Opportunity Index.
We're looking for top-tier talent and offer the flexibility you
need to thrive and deliver lasting impact. Join us as we digitally
connect the world and shape the future.
The Role
The Account Director II - Channel Management assumes Leadership of
the Partner's experience with the standard Lumen Enterprise Acquire
and Customer Success policies, processes, and tools as well as
those created specifically for the Partner Channel. The
responsibilities include building, growing, and maintaining
mutually beneficial relationships with the right strategic Partners
to expand our market share.
This role identifies, recruits, and manages an assigned account
base of indirect sales, telecommunications partners to generate
revenue by executing channel programs. The Account Director II is
responsible for selling new and existing company products and
services, targeting business to business clients.
The Main Responsibilities
Drive inflight sales opportunities with Partner/Customer/Internal
teams
Develop and implement opportunities to cross-sell and up-sell
accounts, increasing overall revenue spend by targeted
customers.
Create account plans and strategies to win new business from
existing customers.
Solution pricing review and negotiation
Develop sales in designated account base by working with partners
to identify new sales opportunities.
Responsible for Funnel, Promo, Spiff and Deal reviews
Define solution design, Pricing strategy, DSR for marketing promo,
OM engagement
SFA opportunity creation and Funnel Management
Partner Engagement - New partner activation, dormant partner
reactivation, relationship building
Provide accurate and detailed weekly, monthly and quarterly
forecast funnel of identified and proposed opportunities to meet
and exceed quota requirements.
Manage and serve as the escalation path for end customers and
partners to ensure superior customer experience.
Coordinate and deliver training and on-boarding programs for
Partners to ensure sales readiness for company products and
processes, including product and systems training.
Coordinate with Inside Sales on partner sales opportunities,
prepare customer presentations, and coordinate with internal groups
(sales engineering, product, etc.) during the sales process.
What We Look For in a Candidate
9+ years of related experience
Proficient understanding of company's telecommunications products
and network capabilities
Valid driver license as role may require driving to customer and/or
partner meetings.
Ability to travel an average of 25%
Preferred Qualifications:
Bachelor's or master's degree in business, marketing, or related
field with 9+ years of related experience.
Proven success of building strong relationships and
partnerships.
Advanced understanding of company's telecommunications products and
network capabilities.
Advanced knowledge of company financial measurements,
telecommunications industry, and indirect sales model
Compensation
The starting salary for this role differs based on the employee's
primary work location. Employees typically do not start at the top
of the range, though compensation depends on each individual's
qualifications.
Location Based Pay Ranges
$102380 - $136500 in these states: TN.
$107500 - $143330 in these states: NC.
As with the pay range variety that's based on the region of a
country, specific offers are determined by various factors such as
experience, education, skills, certifications and other business
needs.
What to Expect Next
Based on your job application information you may be given the
opportunity to complete a video interview immediately after
applying. This will include a set of questions for you to record a
response to in addition to Game Challenges. Completion of this
video interview is a requirement in order to be considered for our
open position. Now not a good time? No worries, we will also send
you an email with a link to complete the video interview. We
strongly recommend that you complete this within 5 days of your
application date.
Requisition #: 332738
Background Screening
If you are selected for a position, there will be a background
screen, which may include checks for criminal records and/or motor
vehicle reports and/or drug screening, depending on the position
requirements. For more information on these checks, please refer to
the Post Offer section of our FAQ page. Job-related concerns
identified during the background screening may disqualify you from
the new position or your current role. Background results will be
evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will
consider for employment qualified applicants with arrest and
conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all
persons regardless of race, color, ancestry, citizenship, national
origin, religion, veteran status, disability, genetic
characteristic or information, age, gender, sexual orientation,
gender identity, gender expression, marital status, family status,
pregnancy, or other legally protected status (collectively,
"protected statuses"). We do not tolerate unlawful discrimination
in any employment decisions, including recruiting, hiring,
compensation, promotion, benefits, discipline, termination, job
assignments or training.
Disclaimer
The job responsibilities described above indicate the general
nature and level of work performed by employees within this
classification. It is not intended to include a comprehensive
inventory of all duties and responsibilities for this job. Job
duties and responsibilities are subject to change based on evolving
business needs and conditions.
Salary Min : 102380
Salary Max : 143330
This information reflects the anticipated base salary range for
this position based on current national data. Minimums and maximums
may vary based on location. Individual pay is based on skills,
experience and other relevant factors.
This position is eligible for either short-term incentives or sales
compensation. Director and VP positions also are eligible for
long-term incentive. To learn more about our bonus structure, you
can view additional information here. We're able to answer any
additional questions you may have as you move through the selection
process.
As part of our comprehensive benefits package, Lumen offers a broad
range of Health, Life, Voluntary Lifestyle and other benefits and
perks that enhance your physical, mental, emotional and financial
wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are
governed by applicable collective bargaining agreement
provisions.
Keywords: Lumen, Charlotte , Account Director II-Channel Mgr NC, Executive , Charlotte, North Carolina
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